PS Job Description (JD)
PS Band 5
Directorate: Probation Service
Job Description: Programmes Manager
Document Ref.
PS JES 0101 Programme Manager
Document Type
Management
Version
3.0
Classification
Official
Date of Issue
2nd October 2025
Status
Baselined
Produced by
Head of Group
Authorised by
Reward Team
JD Evidence
PS JES 0101 Programme Manager v3.0
PS Job Description
Job Title
Programmes Manager
Directorate
Probation Service
Band
5
Overview of the
This role will be regionally based reporting directly to the Head of
job
Programmes for their region.
Responsible for implementing and managing the strategic
direction and effective delivery of interventions including
Accredited Programmes, Structured Interventions and Senior
Attendance Centres for people on probation subject to community
sentencing.
Provided in accordance with the Interventions Integrity
Framework, and all relevant organisational policies and HMPPS
accreditation standards.
They will have direct line management responsibility for a mobile
and dispersed team working across the region.
Summary
The job holder will be responsible for allocating team resources
so they are deployed effectively to ensure quality interventions
are delivered, and performance targets are met within a resource
allocation framework.
They will work in partnership with other agencies and
stakeholders to maintain the co-ordinated delivery of services
ensuring all health and safety and scheduling arrangements are
in place to achieve good outcomes for people on probation.
Responsibilities, The job holder will be required to carry out the following
Activities &
responsibilities, activities and duties:
Duties
• To provide effective line management and leadership to a
diverse team that includes Treatment Managers, Facilitators,
Partner Link Workers, Senior Attendance Centre staff and
Administrators and will maintain robust procedures relating to
the management of risk
• To have overall responsibility for ensuring that interventions
are delivered in line with programme management manuals,
performance and audit standards and that the arrangements
are in place for effective management of risk
• To have strategic oversight of the effective use of resources
in managing staff rotas and the development of contingency
plans to ensure continuity of delivery of Interventions
• Ensuring that there is an adequate pool of fully trained
Programme Facilitators who have attended all the required
training appropriate to the programme they are delivering
• Lead in promoting Accredited Programmes, Structured
Interventions and SAC and ensuring that the Judiciary,
People on Probation, and Probation Practitioners are able to
access clear and accurate information about programmes
PS JES 0101 Programme Manager v3.0
• To have overall responsibility to ensure that quality
standards are maintained and that compliance with audit
standards is monitored and poor performance and
complaints are effectively managed to minimise business
risks
• To prepare an annual team plan and review, ensuring the
effective allocation of resources and that respond to the
public protection duties of the team through multi-agency
arrangements and individual casework review, discussion
and feedback
• To initiate or implement change and develop new services in
line with effective practice principles and within the resources
available
• To manage financial resources as required by the Head of
Programmes and in line with HMPPS financial regulations
and policies and to take a leading role to deliver the business
plan and develop work with partners and key stakeholders,
representing the Probation Service as appropriate
The duties / responsibilities listed above describe the post as it is
at present and is not intended to be exhaustive. The job holder
is expected to accept reasonable alterations and additional tasks
of a similar level that may be necessary. Significant adjustments
may require re-examination under the Job Evaluation Scheme
and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence
through the medium of English or (where specified in Wales)
Welsh.
Behaviours
• Working Together
• Developing Self and Others
• Delivering at Pace
• Managing a Quality Service
• Making Effective Decisions
• Communicating and Influencing
• Leadership
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Essential
• Understanding of the key principles of programmes
Experience
• Substantial experience working in a variety of settings
including offender risk assessment and management
• Understanding of the role of the Probation Service in the
Criminal Justice System and in a multi-disciplinary setting
• Evidence of ability to evaluate practice
• Experience of working under pressure and fulfilling demanding
deadlines
• Able to demonstrate well developed IT skills, including
evidence of ability to interpret and apply performance reports
• Experience of proactively championing diversity and
inclusiveness both internally and externally
Technical
requirements
PS JES 0101 Programme Manager v3.0
Ability
Minimum
• All candidates are subject to security and identity checks prior
Eligibility
to taking up post
• All external candidates are subject to 6 months’ probation,
internal candidates are subject to probation if they have not
already served a probationary period within HMPPS
• All staff are required to declare whether they are a member of
a group or organisation which HMPPS consider to be racist
Hours of Work
37 hour working week
(Unsocial Hours)
Allowances
PS JES 0101 Programme Manager v3.0