Group Profile: Custodial Manager
Band 5
Document Ref.
HMPPS OR T 3 GP : Custodial Manager v 7.0
Document Type
Management
Version
7.0
Classification
Official
Date of Issue
28.05.19
Status
Baselined
Produced by
Head of Group
Authorised by
Reward Team
JD Evidence
HMPPS OR T 3 GP : Custodial Manager v7.0
Group Profile
Group Profile Name
Custodial Manager
Organisation Level
First Line Management - The Jobs at this level will provide first line management for
a team of people within their area of responsibility. Will manage delivery of the
regime, work routines and activities appropriate to their area of responsibility which
may span one or more departments.
Band
5
Overview
Job holders within this Group Profile will provide line management to staff in specific
areas of the establishment.
This is an operational job with line management responsibilities.
Characteristics
Typical tasks associated with this Group Profile include:
? Assist the Head of Function in developing and delivering the offender
management unit
? Ensure that all staff supervise, manage and control prisoners decently, lawfully,
safely and securely whilst carrying out all activities
? Promote Prison Service policy in all activities and behaviours by promoting
diversity, decency, safety and reducing re-offending agendas
? Work collaboratively with other managers
? Responsible for incident management documentation and logging onto the
Incident Reporting System (IRS)
? Ensure actions arising from Standard Audit, Her Majesty Inspectorate of Prisons
(HMIP) Action Plans, Managing Quality of Prison Life (MQPL) surveys including
Local Self Audit Action Plans and Resettlement strategies are delivered
? Plan staff rotas/self-rostering and work activity to plan and manage delivery of the
regime
? Review open Assessment Care in Custody Teamwork (ACCT) paperwork
? Investigate and manage prisoners complaints within the group
? Ensure all HMPPS standards and Service Delivery Indicators (SDIs) are
implemented and managed within the relevant work area
? Ensure all national and local policies/procedures are implemented and compliant
with National Security Framework (NSF) and Local Security Strategy (LSS)
? Attend relevant boards/meetings, as directed by line manager
? Provides management and direction to staff within their area of responsibility
through briefings, building informal and formal relationships and effective
communication
? Produce relevant reports as required and ensure the response to all
correspondence is within agreed timescales
? Manage resources to deliver the activities within the area of responsibility and
contribute to the short-to-medium term business planning process
? Manage a safe working environment for staff, prisoners and visitors. Ensure
Health and Safety legislation is followed ensuring Safe Systems of Work (SSOW)
and risk assessments are completed in a timely manner and any faults reported
promptly
? Contribute to prisoner reports including sentence planning and parole reports
when required
? Carry out investigations as directed by commissioning authority
? Knowledge and awareness of Regulatory of Investigatory Powers Act (RIPA)
legislation
? Undertake all duties around Managing Challenging Behaviour
? Discharging prisoners
? Carry out management checks as required, including those for Cell Sharing Risk
Assessment (CSRA) and Incentives and Earned Privileges (IEP)
HMPPS OR T 3 GP : Custodial Manager v7.0
Job Descriptions relating
The role holder once in post will be in matched to a job description a sample list is
to this Group Profile
attached below. The post is rotational so the job holder during their career could
carry out the role of several job descriptions
? Custodial Manager : Safe Decent & Secure
? Custodial Manager : Safe Decent & Secure YP
? Custodial Manager : Security
? Custodial Manager : Security YP
? Custodial Manager : Operations
? Custodial Manager : Operations YP
? Custodial Manager : Activities
? Custodial Manager : Offender Management Unit
? Custodial Manager : Corruption Prevention
? Custodial Manager : Dedicated Search Team
? Custodial Manager : Safer Custody
? Custodial Manager : Safeguarding YP
? Custodial Manager : Nights
? Custodial Manager : Nights YP
? Custodial Manager : Programmes
? Custodial Manager : Mother & Baby Unit
? Custodial Manager : Healthcare
? Custodial Manager : People
? Custodial Manager : Dog Section
? Custodial Manager : Casework Unit YP
? Custodial Manager : Special Secure Unit
? Custodial Manager : Residential Therapeutic Communities
? Custodial Manager : Activities and Welfare Services IRC
? Custodial Manager : Safer Detention IRC
? Custodial Manager : Operations IRC
? Custodial Manager : Security IRC
? Custodial Manager : People IRC
? Custodial Manager : Safe Decent and Secure IRC
? Custodial Manager : Regional Search Dog Co-ordinator
? Custodial Manager : Safe Decent and Secure Benchmark
? Custodial Manager : Security Benchmark
? Custodial Manager : Operations Benchmark
? Custodial Manager : Safer Custody Benchmark
? Custodial Manager : Regional Intelligence & Search Dog Unit
Minimum Eligibility
? All candidates are subject to security and identity checks prior to taking up post.
? All external candidates are subject to 6 months probation. Internal candidates are
subject to probation if they have not already served a probationary period within
HMPPS.
? All staff are required to declare whether they are a member of a group or
organisation which HMPPS considers to be racist.
Essential Skills/
Job holders must complete specific training in their specialism once they take up
Qualifications/
post.
Accreditation/
Registration
Internal applicants
Newly promoted staff to the following Band 5 first line manager roles (Hub Managers,
Custodial Managers and Facilities & Services Managers) in Establishments are required
to complete a qualification as part of their work objectives where these training
packages are available
Staff that have mapped or re‐graded to Band 5 who have previously worked at an
equivalent level will not be required to undertake the qualification.
External applicants
All external staff joining as a Band 5 Hub Manager or Facilities and Services Manager
in an Establishment are required to complete the qualification where available.
HMPPS OR T 3 GP : Custodial Manager v7.0
Hours of Work and
37 hour working week (standard).
Allowances
HMPPS Staff on closed pay structures only
Additional Conditioned Hours Pensionable (ACHP)
Staff moving from a closed 39 hour pay structure will be eligible for the two protected
pensionable additional committed hours (ACHP). They will work a 39 hour week
consisting of the standard 37 hour week and a further 2 additional hours (ACHP) paid
at plain time pensionable rate.
Unsocial Hours Working
This role requires working regular unsocial hours and a 17% payment will be paid in
addition to your basic pay to recognise this. Unsocial hours are those hours outside
0700 - 1900hrs Monday to Friday and include working evening, nights, weekends and
Bank / Public holidays.
Behaviours
? Making Effective Decisions
? Leadership
? Communicating and Influencing
? Working Together
? Developing Self and Others
? Managing a Quality Service
Strengths
N.B. It is advised strengths are chosen locally, recommended 4-8.
Essential Experience
? Must have thorough knowledge of all security, safety, custodial procedures
and Service Delivery Indicators (SDIs) relating to area of work.
? Able to deal effectively and assertively with staff at all levels
? Information collation and analysis
Technical
N.B these are the technical requirements for the group profile, please check the
Requirements
individual job description relating to this group profile for the any job specific
requirements and add if required.
? Use of Force training
? Must be a fully trained prison officer
? Successfully completed either the SO or CM assessment
? Successful completion of the workbook
? Able user of MS Word and MS Excel
Ability
HMPPS OR T 3 GP : Custodial Manager v7.0
Success Profile
Technical
Strengths
N.B these are the technical
requirements for the group profile,
Behaviours
N.B It is advised strengths
Ability
Experience
please check the individual job
are chosen locally,
description relating to this group
recommended 4-8.
profile for the any job specific
requirements and add if required.
Must have thorough knowledge of
all security, safety, custodial
Making Effective Decisions
procedures and Service Delivery
Use of Force training
Indicators (SDIs) relating to area of
work.
Able to deal effectively and
Leadership
Must be a fully trained prison officer
assertively with staff at all levels
Successfully completed either the SO
Communicating and Influencing
Information collation and analysis
or CM assessment
Successful completion of the
Working Together
workbook
Developing Self and Others
Able user of MS Word and MS Excel
Managing a Quality Service
HMPPS OR T 3 GP : Custodial Manager v7.0