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General Information

Salary
The national salary range is £42,914 - £46,182, London salary range is £49,325 - £53,081. Your salary will be dependent on your base location
Working Pattern
Full Time
Vacancy Approach
External
Location
National
Region
National
Closing Date
30-Jan-2026
Post Type
Permanent
Civil Service Grade
SEO
Number of jobs available
1
Reserve List
12 Months
Job ID
13503

Descriptions & requirements

Job description

Senior Resourcing Press and Communications Manager – South East/National

Band B/SEO

Permanent

Salary

South East/National

Job description

The Recruitment and Retention Communications (RRC) team sits within the Ministry of Justice’s award-winning communications team. We pride ourselves on having an excellent and supportive team culture, a focus on innovation and making a difference to people’s lives.

We are looking for a passionate external communications professional to join the Resourcing Communications external team. The individual will join a team which aims to generate extensive and creative press coverage to reach national and local audiences and tell the amazing stories going on in prisons, probation and the wider justice system. Helping to increase the number of applicants for justice system roles and to get our staff the recognition and praise they deserve. 

For too long prisons and the wider justice system have been overlooked, there is not enough recognition of the amazing work that goes on every day, incredible stories of compassion, progress against extraordinary odds, and rehabilitation.

 

You will primarily work as part of an ambitious and exciting team who will be responsible for increasing understanding of the work delivered every day by prison officers, probation officers and magistrates . Your objectives will include placing positive, creative, national, consumer and regional press and external communications, raising awareness and consideration of our roles as an employment opportunity and career. This role would be ideal for someone with a background in PR/press/journalism and media.

 

Working as part of a team of central and regional communications experts, you will achieve these objectives by going out and about to visit staff  in your regional area, building close relationships with key prisons and probation offices and local media outlets and finding and placing the stories that inform the public about the justice system work and the role our staff play in delivering that. This will also include opportunities to promote our staff on a national (print, broadcast and online) level, as well as local feature articles and broadcast packages.

The role could also include wider communications e.g. supporting local engagement, which might include community outreach work and also working in close collaboration with our digital and marketing teams and central Ministry of Justice Press Office.  

Your media coverage will not only be used externally to raise awareness of justice roles, but will be vital to help raise staff morale, showing them their excellent work reflected in the local media.  

You will ensure all of your work is executed to brilliant standards, within an existing culture of continuous improvement and innovation, and evaluating the impact of communications on an ongoing basis. You will also be expected to develop strong networks both internally and externally.  

 

Your interpersonal skills will be first rate and you will be at ease engaging with senior internal and external stakeholders for example policy teams and senior staff, eg prison governors and Heads of Probation Delivery Units who you may need to liaise with to generate media coverage.

Person specification

The role has several key requirements including: 
 

·                  Expertise in delivering creative press/PR and external communications

You will think creatively to challenge the often-negative narrative about work in the prison, probation service and magistracy. We want to do this by telling stories at a national and regional  level about the great work the prison, probation and court service and its people do. This includes keeping the public safe, delivering justice, rehabilitating offenders by offering training, support and opportunities, and helping offenders move forwards with their lives. We want the work of frontline staff to be recognised by the public as on a par with other frontline services such as police officers and healthcare workers, and for traditional stereotypes to be challenged. You will be expected to proactively look for other communications opportunities to bring new approaches and uphold best practice.

·     Political and news judgement to spot and mitigate risks

You will have excellent judgement, which will enable you to identify potential reputational risks in the work you propose, adequately weigh up the risk and reward to decide how to proceed, seek appropriate sign-off and ensure mitigations are in place. 
 

·                  Using insight and evaluating the impact of your work.

You will work to ensure that your work aligns with the MOJ annual communications strategy and to Departmental and cross-government priorities. Your work should be based on relevant audience insight, set outcomes, have an implementation plan, and include evaluation metrics to measure the impact of press coverage.

·       Effective collaboration.

You are expected to build positive effective working and collaborative relationships internally and externally. You will be able to use these relationships to unblock issues, manage risks, and deliver more effective communications. You will be working closely alongside an internal communications retention colleague, press office, digital and marketing colleagues.

  • Proactive, solution-focussed, self-motivated and innovative

You are a positive, proactive self-starter who is able to drive activity forward communications at pace, from initial planning to completion. You are solution-focussed, proactive and resilient. and are able to come up with new, innovative and creative ideas to extend the reach communications. You are also able to come up with practical solutions to barriers and challenges that arise.

·        Resilient and flexible

You will be resilient and flexible and able to overcome challenges that crop up in your work and to help to find solutions to unblock and resolve issues.

 

This press role will involve some travel to visit prisons, probation offices, courts and media outlets in the South-East region. As some prisons can be remote, a full driving license and own car is essential. Mileage will be paid as expenses. When not out on visits, this role will be home or office based.

Application process

This vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience.

https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

As part of the application process, you will be asked to complete a CV and a personal statement.

Your personal statement should demonstrate your suitability in no more than 1000 words that highlights the reason you are interested in the role and how your experience makes you the best candidate for the role requirements.

In your statement you should also make particular reference to the Civil Service behaviours set out below.

Civil Service Behaviours - Civil Service behaviours 

We'll assess you against these behaviours during the application process:

Communicating and Influencing

Communicate with clarity, integrity and enthusiasm. Respect the needs, responses and opinions of others.

Working together

Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support.

Changing and improving

Understand Seeks out opportunities to create effective change and suggest innovative ideas for improvement. Review ways of working, including seeking and providing feedback

For candidates invited to interview

If you are invited to interview, we will be assessing you again on the Civil Service behaviours outlined above, and also against the four GCS core technical behaviours outlined in the Government Communication Professional Competency Framework.  These include: 

Government communication service (GCS) technical behaviours

  • Ideas – Support the development of proactive communications. Work constructively with other communications, policy colleagues and partners to gain expert advice and opinions.
  • Implementation – Deliver communications plans in an efficient and timely manner to deadline.
  • Impact – Analyse and evaluate communications to assess the effectiveness and inform future activity.

 Candidates that pass the application sift stage will be invited to have an interview. They will be expected to undertake a short presentation before the interview and will have an opportunity to present on the task at interview. Candidates will be given more information about this ahead of time.

Please note that that feedback will only be provided if you attend an interview.

Contact point for applicants

Job contact :

·       Name : Charlotte Corsan, Head of External Communications – Prison Resourcing Communications team

·        Email : charlotte.corsan@justice.gov.uk

Recruitment team

·       Email :Moj-recruitment-vetting-enquiries@gov.sscl.com

Security clearance and residency

If you are successful at interview, we will work with you to acquire SC security clearance. This is a straightforward process for most people but does, generally, require you to have been resident in the UK for at least the last five years.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

Benefits

Alongside your salary, Ministry of Justice contribute towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

·       Access to learning and development

·       A working environment that supports a range of flexible working options to enhance your work life balance

·       A working culture which encourages inclusion and diversity

·       A Civil Service pension with an average employer contribution of 27%

·       Annual Leave

·       Public Holidays

·       Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
 
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Things you need to know

Nationality requirements

This job is broadly open to the following groups:

·       UK nationals

·       nationals of the Republic of Ireland

·       nationals of Commonwealth countries who have the right to work in the UK

·       nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)

·       nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

·       individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

·       Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale.  This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). 

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: 
https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 13503

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference

Application form stage assessments

Behaviours
Behaviours Application Form Question Word Limit
250
Communicating and Influencing
Changing and Improving
Working Together
Experience
We will assess your experience for this role via the following methods
CV or Work History, Statement of Suitability
Evidence of Experience
CV or Work History, Statement of Suitability

Interview stage assessments

Interview Dates
To be confirmed
Behaviours
Communicating and Influencing
Changing and Improving
Working Together
Technical
GCS - Ideas
GCS - Implementation
GCS - Impact

Other Assessments

Which assessment methods will be used?
Presentation
Level of security checks required
Security Clearance (SC)

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please see our candidate guidance for more information on appropriate and inappropriate use.