Job title: SEO Data Governance Manager
Directorate: Strategy, Analysis and Change
Workstream: Data, Analysis & Insight,
About us
HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice. If you’re interested in developing a career with a real purpose, please apply.
About the role
His Majesty’s Court and Tribunals Service (HMCTS) is an agency of the Ministry of Justice (MoJ) and provides the supporting administration for the judiciary across England and Wales. It delivers services to the public directly in court and tribunal buildings, remotely via business centres and some services via the internet.
HMCTS has a vision to modernise and upgrade our justice system so that it works better for everyone, from judges and legal professionals, to witnesses, litigants, and the vulnerable victims of crime. This will help consolidate the UK’s position at the forefront of an increasingly competitive international legal market as well as ensuring access to justice for all. This is an exciting time to join the organisation and be part of work to make a real difference.
As part of this transformation, in 2021 HMCTS published its Data Strategy, setting out its ambitions to become a truly data-driven organisation. The Strategy, Analysis and Change (SA&C) directorate supports this strategy by enabling senior leaders to make strategic, data driven business decisions.
The Data, Analysis & Insight (DAI) team is based in SA&C and plays a key role in delivering the Data Strategy, and in supporting HMCTS’s overall service provision. We provide HMCTS, the MoJ and the Judiciary with timely, accurate and accessible operational management information and analysis that underpins strategic and operational decisions. To support this, we have built a new cloud-based strategic data platform and have transitioned to using Power BI and R for the delivery of data and analysis.
HMCTS Data Governance Office
We are looking for a person with project management experience, who also understands the benefits that excellent data can bring to organisations.
You will work effectively across HMCTS, linking and supporting data activities. You will often serve as a point of contact for project managers and other PMOs, providing support with commercial activities, data requirements and project management across teams and services. You will challenge teams to ensure that data is adequately considered and integrated into new projects.
This role will give you a fantastic opportunity to work closely with senior stakeholders and build relationships across HMCTS and MoJ to deliver significant improvements in the way HMCTS governs and uses its data.
Key responsibilities
Encourage a data driven culture across HMCTS, by:
Building strong relationships across the business, which could include Programme teams and Operational Delivery, Digital & Technology Services, and Strategy & Change colleagues.
Demonstrating and championing best-practice processes for data governance and managing risks and issues for data
Enable the successful delivery of HMCTS Data Strategy priorities by:
Providing insight and analysis on the delivery of the portfolio through the reporting function to enable the Data Governance Committee (DGC) or other data governance bodies to make effective decisions.
Managing contracts with suppliers, and ensure commercial processes are conducted in a timely manner, by collaborating with Finance and Commercial colleagues
Shape the strategic agenda of data governance at HMCTS by:
Planning agendas and supporting project leads to deliver quality papers on time.
Triaging and providing steers on proposals, papers, updates, and issues that may need to come before the DGC.
Delivering high-quality papers and updates
Working closely with the HMCTS Board Secretariat to progress the objectives of the data strategy.
Providing subject-matter expertise to assist project managers in delivering data governance projects.
Supporting data governance-focused delivery groups to implement changes.
Developing subject-matter expertise in data governance and manage data governance documentation that supports HMCTS delivering its’ objectives.
Who are we looking for? (Person Specification)
The ideal candidate for this position should demonstrate:
Essential Skills
Administering an enterprise-level data governance project.
Ability to engage, motivate and influence others in technical and non-technical roles
Strong communication and relationship building skills and a highly collaborative approach as well as the ability to interact with senior stakeholders and manage feedback from multiple stakeholder groups.
Experience working with a project, programme, or portfolio management team, working with external contractors and doing programme planning, management and reporting
Risk, issue and dependency management and assurance.
Ability to identify and manage cross-cutting dependencies, risks and issues, so accountabilities and responsibilities are clear, and delivery remains on track.
Ability to work independently, take responsibility for areas of work and manage competing priorities.
Ability to impact-assess changes to plans, dependency and critical path management to drive through significant change on tight timescales whilst maintaining strong client and internal stakeholder relationships.
Experience of project management software and supporting tools.
The below criteria are desirable only. These will be used in the event of tied scores between candidates.
Desirable skills
Extensive experience working in a project management environment, or programme/project qualifications, e.g., Prince 2, Agile, or equivalent.
The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.
How to apply
Application Stage
Please submit:
An anonymised CV. Please ensure your CV is uploaded in a simple format to prevent any formatting issues when it's downloaded or reviewed.
Your CV should:
Be succinct and clear.
Be factually accurate - You must ensure that any evidence submitted as part of your application, is truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others as your own, or those generated by artificial intelligence, also as your own.
Include your qualifications, highlighting any modules or accreditation relevant to the role.
Include your relevant experience, providing dates.
Provide detail - we are interested in how your knowledge and skills would apply to this role.
Your experience demonstrates the capabilities we are looking for in this role.
A Statement of Suitability demonstrating how you meet the essential criteria (up to 750 words).
Your Statement of Suitability should give us real life examples of how your skills and experience match those needed for this role. Consider addressing particular points in the person specification requirements and key responsibilities. We recommend following the STAR format.
You must ensure that any evidence submitted as part of your application are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or those generated by artificial intelligence, as your own.
An example demonstrating the Civil Service behaviour ‘Changing and Improving’ (up to 250 words).
Please ensure you cover both ‘what’ you do but also ‘how’ you do it. (i.e., the effective skills, knowledge & experience needed to undertake the role). We recommend following the STAR format.
Interview Stage
If successful at sift, you will be invited to attend a remote interview, via Microsoft teams. During your interview, you will be assessed against the following Civil Service Success Profiles which will include:
Question(s) in relation to the following Civil Service Behaviours:
Changing and Improving
Communicating and Influencing
Working Together
Managing a Quality Service
Further details
Working pattern
Due to the nature of the role, the minimum working hours are 30 hours per week.
All applications for part-time, flexible working and job sharing will be treated fairly and, on a case-by-case basis in accordance with the MoJ policy.
Travel requirements
There will be a requirement to travel occasionally to any HMCTS site in line with business needs.
Opportunities for development
HMCTS is committed to staff development and offers an extensive range of training and development opportunities.
About our benefits
We reward our people for their hard work and commitment. We have a number of family
friendly and flexible working polices that will help you achieve a healthy work-life balance. In addition, we offer a range of employee benefits which include generous annual leave, a highly competitive contributory pension scheme, childcare benefits, season ticket and bicycle loans.
Proud to Serve. Proud to keep justice going.