OFFICIAL
HQ Job Description (JD)
Band 3
Directorate: Directorate of Security
Job Description - Regional Organised Crime
Communications Officer
Document Ref.
HQ-JES-3028 Regional Organised Crime
Communications Officer v3.0
Document Type
Management
Version
3.0
Classification
Official
Date of Issue
26 September 2025
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
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HQ-JES-3028 Regional Organised Crime Communications Officer v3.0
OFFICIAL
Job Description
Job Title
Regional Organised Crime Communications Officer
Directorate
Directorate of Security
Band
3
Overview of the
The Directorate of Security (DOS) exists to support HMPPS in its
job
mission to prevent victims by changing lives. We do this by
creating conditions for a firm, stable and secure base on which
decent regimes, relationships and rehabilitation can be built. To
keep prisons, probation, and youth custody services lawful, safe,
and secure by managing risks and threats.
The Serious and Organised Crime Unit (SOCU) in HMPPS
Headquarters will deliver HMPPS’ response to the threat of
Serious and Organised Crime (SOC). Focusing on Serious and
Organised Crime the post holder will play a vital role in collecting
information through a variety of platforms.
This is a regional role that will require the post holder to work
mainly from the DOS Regional Hubs, but at times, remotely in
establishments when required.
This is a non-operational role.
Summary
The post holder will support SOCU to develop information
around the cohort of individuals who have been identified as
serious and organised criminals.
The Regional Serious and Organised Crime Unit is a function of
HMPPS’ Serious and Organised Crime Unit (SOCU), part of
National Security Group within the Directorate of Security.
The post holder must be able to drive and hold a clean and valid
UK driving licence.
The post holder must be SC vetted.
The DOS Regional Hubs will be the main base for the post
holder, but there will be a need for frequent travel to prisons to
complete work as required.
The post holder will on occasion be required to travel to
meetings as and when required, this may require overnight
stays.
The post holder has no line management responsibility.
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HQ-JES-3028 Regional Organised Crime Communications Officer v3.0
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Responsibilities,
The job holder will be required to carry out the following
Activities and
responsibilities, activities, and duties:
Duties
PIN Phone monitoring
Video Call monitoring
CCTV monitoring - R50A
Mail monitoring
• Ensuring all suspicious activities are reported and ensure
personal actions are compliant with Regulation of
Investigatory Powers Act (RIPA).
• In each of these tasks, the post holder will be required to
keep good records, follow procedures, report intel, and
escalate to the Regional SOCU Lead/Deputy Lead
appropriately in the case that a serious breach of security is
identified.
• All work carried out must be compliant with current IPCO
regulations, by being responsible for maintaining a database
of RIPA authorities to ensure that all interception of
communications/CCTV monitoring is appropriately authorised
and reviews are completed by the appropriate grade in a
timely manner.
• The post holder will be required to manage the upkeep of the
Digital Case Management System and undertake
administrative duties relating to area of work as required.
• The post holder will be responsible for mail and pin phone
monitoring and to observe movements and associations of
identified SOI.
• Liaise with analysts in the RIU and SOCU officers/managers
to ensure they have full knowledge of banded nominals cases
to enable high quality monitoring of communications.
• The post holder will/must be able to work on their own
initiative.
• The role will require working in establishments, sometimes at
short notice to lead or form part of tactical disruption
interventions.
The post holder will be expected to undertake other tasks
including:
• Maintain and update systems in line with local agreements.
• Prepare relevant documentation for managers for
verification/quality checking purposes.
• Attend and contribute to relevant meetings as required.
• Undertake any specialist training required.
• Establish, develop, and maintain professional relationships
with staff, partners and stakeholders as required.
• Understand and comply with national/local policies and
legislation.
The duties/responsibilities listed above describe the post as it is
at present and is not intended to be exhaustive. The job holder is
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HQ-JES-3028 Regional Organised Crime Communications Officer v3.0
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expected to accept reasonable alterations and additional tasks of
a similar level that may be necessary. Significant adjustments
may require re-examination under the Job Evaluation Scheme
and shall be discussed in the first instance with the job holder.
Behaviours
• Managing a Quality Service
• Working Together
• Communicating and Influencing
Strengths
Note: We recommend you choose 4 to 8 strengths locally -
select from the list of Civil Service strength definitions on the
intranet.
Ability
Experience
• Use of IT
Technical
• Must hold a valid UK Driving License
Minimum
Please do not alter this box
Eligibility
• All candidates are subject to security and identity checks prior to
taking up post.
• All external candidates are subject to 6 months’
probation. Internal candidates are subject to probation if they
have not already served a probationary period within HMPPS.
• All staff are required to declare whether they are a member of a
group or organisation which HMPPS consider to be racist.
Hours of Work
Leave Blank
(Unsocial Hours)
Allowances
To be used by the JES Team only
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HQ-JES-3028 Regional Organised Crime Communications Officer v3.0