Descriptions & requirements
The Role:
HM Courts and Tribunals Service (HMCTS) is seeking an outstanding Deputy Director to lead the Analysis Division within the Strategy and Analysis directorate.
This Deputy Director role provides strategic leadership and delivery oversight for HMCTS’ modelling, forecasting, research, user-insight and advanced analytical capability. The DD will ensure that HMCTS has robust, evidence-based insights to underpin critical decisions on resource allocation, judicial planning, operational performance and service design. This is a crucial function for HMCTS’s ambitions to be a data-driven organisation, in line with the published HMCTS Data Strategy.
Key Responsibilities:
- Lead the development and application of sophisticated techniques to create modelling that will support annual allocations and in-year organisational performance management.
- Lead the analysis HMCTS will need when planning implementation of the agreed recommendations from the Independent Review of Criminal Courts (IRCC), supporting senior decision makers across HMCTS and MoJ.
- Provide analytical support for wider policy and strategy initiatives, including housing dispute resolution, immigration and asylum, and employment rights, ensuring that modelling informs both operational delivery and long-term policy development.
- Lead HMCTS’ social research portfolio across crime, civil, family, and tribunals, generating insight to improve service efficiency and user experience.
- Represent HMCTS on the evaluation of the impacts of the Reform programme, completing multi-strand Reform evaluations and initiating evaluation for future change projects.
- Develop innovative methods for embedding evidence into HMCTS services, including speech and survey analytics and behavioural insights.
- Oversee judicial capacity forecasting and lead the Economics Hub to strengthen the evidence base for business cases and investment decisions.
- Build and mature HMCTS’ data science capability, deploying advanced techniques on new and improved datasets to deliver performance improvements and efficiency gains.
- Act as a trusted adviser to senior stakeholders, providing clarity and challenge on complex analytical issues, and ensuring that outputs are timely, accurate, and actionable.
- Provide visible leadership across HMCTS and MoJ, fostering collaboration with many others in different professions including strategic finance, service teams, central operations, and policy colleagues.
Essential:
- A member of one of the government analytical professions: Economics, Operational Research, Statistics or Social Research.
- Strategic skills with the ability to identify longer term outcomes, set direction and navigate through uncertainty and significant change, within an organisation of significant scale and complexity
- Effective, positive and visible leadership skills with the ability to motivate, inspire and develop a diverse and high performing team
- Experience of delivering a programme of high-quality analytical work, juggling competing demands from multiple senior stakeholders.
- Ability to respond quickly to immediate needs with flexibility and resilience, remaining focused and positive in the face of uncertainty.
- Strong communication skills with an ability to bring to life and explain difficult and complex analysis to a diverse group of people.
- Lead senior stakeholder and partner engagement, developing and maintaining close working relationships with a complex stakeholder landscape including external bodies, other government departments and with other justice system partners.
- Strong leadership and communication skills to manage analytical teams comprised of several different types of professional analysts and engage non-technical stakeholders.
- Experience in delivering timely operational insight and evidence in an operational context
Interview stage:
At interview, as well as talking through your experience, you will be assessed against the following behaviours:
- Leadership
- Seeing the big picture
- Making effective decisions
Terms of Appointment:
- Level/Temporary Promotion
- This role is being offered on a temporary basis for an anticipated period of 6 months.
- The successful candidate will return to their home business unit at the end of the period.
- Location:
Eligibility:
This EOI is open to all staff who are a member of one of the government analytical professions: Economics, Operational Research, Statistics or Social Research within the MoJ.
You cannot apply if you were recruited via one of the following options:
- Via exceptions 1-4 of the CS Commission’s Recruitment Principles – this means you were not recruited via open and fair competition.
- If you are a Contractor or Agency worker – this is because you are not a substantive civil servant.
- If you are seconded into the MoJ from an outside (non-Civil Service) organisation.
- If you are on Loan into MoJ (including Executive Agencies):
Job Description Attachment
Application form stage assessments
Interview stage assessments
Use of Artificial Intelligence (Al)
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.