Head of Transformation Delivery (up to 2 roles)

Grade 6


The Strategy and Transformation Directorate is recruiting on a permanent basis for a Grade 6 Head of Transformation Delivery. This campaign is being run externally and so is open to all who consider themselves suitable for the roles and meet the eligibility criteria in the wider advert within Civil Service Jobs.


Location:

Successful candidates will have the option to be based at one of the following locations:


We offer a hybrid working model, allowing for a balance between remote work and time spent in your chosen base location.


Ways of Working

At the MoJ we believe and promote alternative ways of working, these roles are available as:


If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.


We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity


Salary

New entrants to the Civil Service will be expected to join on the minimum of the pay range. 

If you are already a civil servant and are successful in an external recruitment competition for a role with us, your starting pay will be the better of:

        • promotion terms or transfer terms, as appropriate; or

        • pay on appointment arrangements (minimum of pay range)


The Ministry of Justice (MoJ)

MoJ is the largest government department, employing over 90,000 people with a budget of approximately £10 billion. Each year, millions of people use our services across the UK - including at 500 courts and tribunals, and 133 prisons in England and Wales.

Further information can be found at https://www.gov.uk/government/organisations/ministry-of-justice


This role sits within the Service Strategy & Transformation (SS&T) Directorate, within the Service Transformation Group (STG). STG, is responsible for leading the transformation of the services the MoJ and its agencies deliver to the public. Its mission is twofold: to provide the best justice services in the world, powered by the happiest team in government. The SS&T Directorate within STG is responsible for:


Head of Transformation Delivery - the role


The Grade 6 Head of Transformation Delivery will be responsible for the successful delivery of end-to-end service transformation. This role is one of multiple Head of Transformation Delivery posts, each leading delivery across a portfolio of services or systems, collectively forming the delivery muscle of the MoJ Transformation function.


You will lead a motivated and high-performing team that steps in where change is hardest: intervening where services are falling short of user outcomes, pace or confidence is lacking, or transformation capability needs to be rapidly strengthened. Acting as a senior delivery leader, you will work alongside service owners, programme SROs and digital, data and operational partners to unblock progress, raise standards and embed sustainable ways of working.


You will operate as part of a wider Transformation leadership cohort, closely aligned with the Transformation Office and other central teams. While this role does not “own" the portfolio or governance, you will be a critical delivery partner: translating strategic intent, standards and decisions into tangible progress on the ground within your domain.


Interventions across your domain may include hands-on delivery support, capability building or structured problem-solving. In some cases, challenges will be best addressed through targeted experimentation, in others, through sustained delivery intervention. You will work closely with the Innovation Engine, with both teams acting as complementary levers that may be recommended by the Transformation Office to address different types of transformation need.


You will regularly provide expert delivery leadership, challenge and support to your Deputy Director, programme SROs, Directors, Director Generals and colleagues across the department. The post holder will lead teams through periods of uncertainty, change and significant opportunity, acting as a champion of outcome-focused delivery, pragmatic problem-solving and transformation excellence at scale.


As our Directorate grows, we are adapting our operating model. We are looking for delivery leaders who are motivated not only to deliver at pace, but to help shape and continuously improve how this function operates in practice. This may particularly appeal to candidates with experience in delivery units, priority projects, consultancy and other similar teams, who have informed views on what works (and what doesn’t) to deliver transformation outcomes at high pace and to an exceptional standard.


Key Responsibilities


End-to-end transformation projects: Lead and oversee the delivery of transformation interventions within your domain, ensuring services make demonstrable progress against agreed user outcomes. Step in with hands-on support where required, working alongside service teams to restore pace, confidence and clarity, with clear entry and exit points.


Strategic problem-solving and intervention: Lead structured problem-solving to diagnose root causes of delivery challenges across your domain. Coordinate people, expertise and surge capacity across SS&T, digital and operational teams to address cross-cutting issues, and escalate where necessary with clear, evidence-based recommendations.


Embedding standards, models and ways of working: Implement and embed MoJ service transformation standards and approaches (including outcome-led and product-led ways of working) across your domain. Coach and support service owners and delivery teams to adopt these approaches sustainably, building capability rather than creating dependency on central teams.


Senior stakeholder influence: Build and maintain strong, credible relationships with a wide range of senior stakeholders, including programme SROs, Directors and DG Group colleagues. Act as a trusted delivery partner, able to challenge constructively, align interests, and secure commitment to difficult decisions in service of better outcomes.


Strong leadership and team development: Provide direct line management to G7 Delivery Leads within your domain. Foster a culture of high performance, collaboration and continuous learning, modelling MoJ leadership behaviours, agile delivery practices and cross-functional ways of working. Develop talent and capability so teams can deliver with confidence and pace.


Skills and Experience


The work of this team is highly dynamic and delivery-focused and requires a proactive, adaptive approach. The successful candidate must demonstrate:


Essential




Desirable


Candidates applying from HMPPS should note that the Ministry of Justice does not have the same conditions of employment as HMPPS. It is the candidate’s responsibility to ensure they are aware of the terms and conditions they will adopt should they be successful.


The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description.


Application process

You will be assessed against the Civil service success profiles framework.


You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.



Selection process details


Experience


You will be asked to provide a CV during the application listing any experience, career history and achievements that are relevant to the role. This will not be assessed.


You will also be asked to upload a Statement of Suitability of no more than 750 words stating how you meet the following criteria:



Candidates invited to Interview


Candidates who are successful at sift will be invited to interview 1.


Please note that interviews will be carried out remotely.


Interview 1 - We will invite candidates to a short (15 minutes) suitability conversation to understand more about your background and motivation at this stage. This will include strengths-based questions to explore what you enjoy, and your motivations relevant to the job role.


There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

You can refer to the CS Strengths dictionary for more details: Success Profiles - Civil Service Strengths Dictionary (publishing.service.gov.uk)


Interview 2 - Short-listed candidates will complete a take-home task, with a 45-minute follow up interview covering:


Interviews expected to take place April 2026 (dates are indicative and subject to change).