HQ Job Description (JD)
Band 8
Directorate: Security, Order & Counter Terrorism
Job Description - Head of Centre, National Tactical
Response Group
Document Ref.
HQ-JES-0206 Head of Centre, National Tactical Response Group
v2.0
Document Type
Management
Version
2.0
Classification
Official
Date of Issue
18 February 2021
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
HQ-JES-0206 Head of Centre, National Tactical Response Group v2.0
Job Description
Job Title
Head of Centre, National Tactical Response Group (NTRG)
Directorate
Security, Order & Counter Terrorism
Band
8
Overview of the job
? An operational HQ role with line management responsibilities for all staff within
one of the two National Training Centres, (Kidlington or Hatfield) National
Tactical Response Group (NTRG). Approx. 26 staff based at each centre.
? The job holder will be expected to engage and participate in NTRG Senior
Management Team meetings. Along with other SMT members discuss, assess,
design and implement strategies in line with HMPPS visions and values.
? The job holder will be responsible for the strategic management and decision
making of all staff within their National Centre, receiving strategic guidance and
updates from both the Head of ORRU and the Head of NTRG and NDTSG.
Ensuring SOCT and ORRU business plan objectives are met, that all national and
local guidelines, policies and quality assurance standards are adhered to and
maintained.
? Orchestrate the tactical deployment of National Resources to support and assist
establishments with reportable incidents. This is to include advice on resolution
strategies and Use of Force options to Gold, Silver and Bronze Commanders
during Operational Incidents.
? Undertake the National Tactical Advisor role whilst on call - 24/7 rotational
basis, when required respond to operational incidents providing advice,
recommendations, support and direction on resolution strategies to Gold, Silver
and Bronze commanders, Incident management and Team leads. In addition to
external agencies such as police, fire, ambulance etc. when present.
? The role has managerial responsibility for all Use of Force training delivery
within their National Centre ensuring it meets the needs of HMPPS and wider
stakeholders.
? The jobholder will report directly to the Head of NTRG and NDTSG who reports
to the Head of Operational Resilience and Response Unit (ORRU) who reports to
the Head of Operational Security Group.
Summary
? Manage their NTRG National Centre providing strategic management and
implementation, managerial direction, including staff performance,
development, deployment and attendance, ensuring all resources are deployed
efficiently and effectively and all Local and National Policies are adhered to.
? Within their National Centre and area, manage and deliver all Use of Force
curriculums with all associated quality assurance protocols and processes in
place ensuring courses are Fit for Purpose and updated to reflect the latest
research and development in conjunction with the Learning and Development
Group and Health and Safety colleagues.
? The role holder is required to liaise directly with Gold and Silver Commanders
during major incidents. This specific role will require the job holder to undertake
out of hours duties on a 24/7 on call rota to assist the overall national command
structure to resolve serious incidents.
? Providing in-depth advice, support and management on operational incidents
which require the national resource to be deployed within HMPPS, the private
estate and overseas territories, when deployed for that purpose.
? Ensure any intervention, surrender or rescue plans are proportionate, necessary
and reasonable. Any wrongdoing must be managed and reported in accordance
with policy.
HQ-JES-0206 Head of Centre, National Tactical Response Group v2.0
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities and Duties
and duties:
? Provide strategic direction and diligent management of their NTRG National
Centre, ensuring all training delivery meets the needs of the stakeholders
and adheres to National and Local policy. Ensure all within the centre fully
contribute to the SAR and Performance Management process.
? Ensure effective and efficient use of NTRG resources within the National
Centre as outlined in the SOCT Directorate and NTRG Business plans.
Continually measuring output against set objectives.
? Provide strategic tactical Use of Force advice to senior managers and to
Gold and Silver Commanders during Operational Deployments.
? Manage the Operational Tactical deployment of NTRG National resources
on a 24/7 x 365 on call rotational basis. Provide support and guidance to
Custodial Managers/Team Leads and the teams during Operational
Deployments.
? Assist with effective management of devolved budgets and resources. To
provide budget forecasts - annual budgets for specialist areas.
? Provide “expert witness" reports, guidance and advice to Senior HMPPS
managers on all aspects of Use of Force.
? Network with External agencies providing research, review and
development of our products. Provide knowledge, guidance support and
advice to external agencies when required for that purpose.
? Chair weekly meetings and debriefs. Organise, mediate, conclude, report
and ensure action when required.
? Carry out and Manage Simple Inquiries/Investigations. Investigate,
Interview, record, advise, report, and submit evidence.
? Assess “Site Development". Submit evidence, research, plans and
recommended actions to the Head of NTRG and NDTSG for discussion and
authority.
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation Scheme and shall
be discussed in the first instance with the job holder.
Behaviours
? Seeing the Big Picture
? Changing and Improving
? Making Effective Decisions
? Managing a Quality Service
? Delivering at Pace
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Experience
? Operational management experience at a senior level is essential
? Team leadership and management experience
? Customer focused approach to service delivery
? Knowledge and understanding of learning and development, particularly
training delivery and quality assurance
? Extensive knowledge and understanding of Use of Force
Technical
? Operational Manager JSAC accreditation
Requirements
? Maintain Basic C&R and Fitness test
Ability
? Strong organisational skills, planning and attention to detail
? Excellent communication skills and the ability to communicate at all levels of
the organization including ministerial
? To remain calm under pressure when carrying our multiple tasks
HQ-JES-0206 Head of Centre, National Tactical Response Group v2.0
Minimum Eligibility
Please do not alter this box
? All candidates are subject to security and identity checks prior to taking up post.
? All external candidates are subject to 6 months’ probation. Internal candidates are
subject to probation if they have not already served a probationary period within
HMPPS.
? All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
Required Hours Allowance
(Unsocial Hours)
Allowances
This role requires working regular unsocial hours and a 17% payment will be paid in
addition to your basic pay to recognise this. Unsocial hours are those hours outside
0700 - 1900hrs Monday to Friday and include working evenings, nights, weekends
and Bank/Public holidays.
HQ-JES-0206 Head of Centre, National Tactical Response Group v2.0
Success Profile
Strengths
Behaviours
It is advised strengths
Ability
Experience
Technical
are chosen locally,
recommended 4-8
Seeing the Big Picture
Strong organisational
Operational management
Operational Manager JSAC accreditation
skills, planning and
experience at a senior level is
attention to detail
essential
Changing and Improving
Excellent communication Team leadership and management
Maintain Basic C&R and Fitness test
skills and the ability to
experience
communicate at all
levels of the organization
including ministerial
Making Effective Decisions
To remain calm under
Customer focused approach to
pressure when carrying
service delivery
our multiple tasks
Managing a Quality Service
Knowledge and understanding of
learning and development,
particularly training delivery and
quality assurance
Delivering at Pace
Extensive knowledge and
understanding of Use of Force
HQ-JES-0206 Head of Centre, National Tactical Response Group v2.0