HQ Job Description (JD)
Band 8
Directorate: Central Operational Services
Job Description - Regional Catering Manager
Document Ref.
OR-JES-HQ-0832 Regional Catering Manager v4.0
Document Type
Management
Version
4.0
Classification
Official
Date of Issue
11 October 2022
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
HQ-JES-0832 Regional Catering Manager v4.0
Job Description
Job Title
Regional Catering Manager
Directorate
Central Operational Services
Band
8
Overview of the job
This post works as part of a team of subject matter experts to provide specialist
catering advice to all public sector prisons in England and Wales. The job holder will
report to the Head of Catering, Public Sector Prison Industries.
This post can be regional.
This role has no line management responsibility.
This is a non-operational role.
Summary
Working to Head of Catering, this is a subject matter expert that provides specialist
catering advice and support to a number of establishments by assessment and
evaluation of risk, measuring and reporting on minimum service specification
requirements. The post holder provides high quality support delivering catering
services effectively and efficiently, managing business change, and performance
throughout the full year.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities and Duties
and duties:
Overarching Requirement
• Develop and review existing and new Catering policy in HMPPS ensuring the
minimum requirement of applicable policy standards and current food
safety legislation.
• Act as subject matter expert for HMPPS and other agencies (UKBA),
monitoring and assessing catering delivery against minimum requirements
and business risk. This will be completed by compiling and publishing action
based reports from a minimum of 2 specified visits per year. (Food Safety
Management Systems, Menu and Food Quality Assessment, with a Review
of actions required if appropriate.)
• Provide 24 hour/365 day first point of contact for all catering and food
provision within HMPPS, in relation to contingency exercises and
developing situations supporting evaluation processes where required.
• Effectively manage allocated budget reporting any potential under/
overspend as soon as possible.
Management, Development and Maintenance of Prison Service Instruction (PSI
2010/44, Catering & Meal Provision)
• Research, interpret and adopt HMPPS policy for implementation of food
safety legislation, good practice, industrial and government initiatives
regarding food health and nutrition.
• Review, develop and maintain minimum catering PSI 44 / 2010.
• Review and develop catering specification and policy.
Food Policy Specification
• Develop, monitor and evaluate food quality standards/commodities and
equipment specifications.
• Evaluate and advise on product supply and supplier performance.
• Monitor, evaluate and report on meal management and produce action
plans to influence provision improvement, especially budget and portion
control.
HQ-JES-0832 Regional Catering Manager v4.0
Develop Strategy and Implementation of Building and Refurbishment of Prison
Kitchens and Points of Service
• Act as subject matter expert on design, new build, temporary kitchen
facilities and refurbishment programs.
• Work with other stakeholders who support development and design
specifications.
• Work with and influence industry suppliers and other government agencies
in the provision of catering equipment specification.
• Act as subject matter expert to evaluate and advise on capital catering
equipment replacement.
• Re- allocation of capital assets program including supply, delivery,
installation, service maintenance and removal if necessary of kitchen and
servery equipment.
• Work with strategic partners within HMPPS to develop and support cross
functional working parties.
Recruitment
• Act as subject matter expert in regard to qualification and professional
requirements of candidates, advise on application criteria, core
competencies and person specification, assist where required on
application recruitment programs.
Training
• Deliver catering training courses, workshops, forums and essential
equipment competency.
• Act as subject matter expert on NVQ food safety training delivery (through
external contract), develop working links with external partners in industry
for job mentoring and assisting in offender behaviour programs.
Cross Functional Forums
• Act as subject matter expert and assist on performance improvement and
testing and potential closure programs.
• Act as subject matter expert for tenders with Contracts and Procurement
Unit, Estates Planning, Accommodation and Property Services Group,
Regional Office structures with PGDs, Area Estates coordinators and Area
Finance Managers.
Networking & Links with External Agencies
• The regional catering managers activity will involve working with and
influencing a combination of stakeholders and act as HMPPS representative
with external links in the some or all of the following areas:
o Environmental Health Officers, LACORS (Local Authority Regulatory
Services - (Home Office lead on Food Safety), MOD, Department of
Environment and Rural Affairs (DEFRA (inc. Food Standards
Authority), Cultural & Religious Authorities, OGC buying solutions,
Social Services, LACA (Local Authority Caterers Association),
Education - School Food Trust, Vegan & Vegetarian Society in
particular Vegan Prisoner Support Group, Professional bodies
(Hotel Catering Institute Management Association, Chartered
Institute of Management).
This post is part of HMPPS HQ flexible operational policy resource and the post
holder may be flexibly deployed in response to agreed priorities.
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation Scheme and shall
be discussed in the first instance with the job holder.
HQ-JES-0832 Regional Catering Manager v4.0
Behaviours
• Making Effective Decisions
• Changing and Improving
• Leadership
• Delivering at Pace
• Seeing the Big Picture
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Ability
Experience
Technical
• Minimum of an NVQ level 4 in food safety management, NVQ level 3 or
equivalent in Food Nutrition, NVQ level 3 or equivalent in Food Production,
Audit/ Compliance Monitoring accreditation and full membership of the
Institute of Hospitality Management or equivalent professional body.
• Valid driving license.
Minimum Eligibility
Please do not alter this box
• All candidates are subject to security and identity checks prior to taking up post.
• All external candidates are subject to 6 months’ probation. Internal candidates are
subject to probation if they have not already served a probationary period within
HMPPS.
• All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
To be confirmed by Recruitment Manager
(Unsocial Hours)
Allowances
RHA/Unsocial Hours Working
This role requires working regular unsocial hours and a payment at the current
approved organisation rate will be made in addition to your basic pay to recognise this.
Unsocial hours are those hours outside 0700 - 1900hrs Monday to Friday and include
working evenings, nights, weekends and Bank/Public Holidays.
HQ-JES-0832 Regional Catering Manager v4.0
Success Profile
Strengths
Behaviours
It is advised strengths
Ability
Experience
Technical
are chosen locally,
recommended 4-8
Making Effective Decisions
Minimum of an NVQ level 4 in food safety
management, NVQ level 3 or equivalent in Food
Nutrition, NVQ level 3 or equivalent in Food
Production, Audit/ Compliance Monitoring
accreditation and full membership of the
Institute of Hospitality Management or
equivalent professional body.
Changing and Improving
Valid driving license.
Leadership
Delivering at Pace
Seeing the Big Picture
Choose an item.
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HQ-JES-0832 Regional Catering Manager v4.0