Job Description (JD)
Band 5
Group Profile: Coordinator(CO)
Job Description: CO: Apprenticeship Coach
Document Ref.
OR-JES-2366-JD-B5: CO: Apprenticeship Coach v6.0
Document Type
Management
Version
6.0
Classification
Official
Date of Issue
20th September 2024
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
OR-JES-2366-JD-B5 : CO : Apprenticeship Coach v6.0
Job Description
Job Title
CO: Apprenticeship Coach
Group Profile
Coordinator
Organisation
First Line Management
Level
Band
5
Overview of the
This is an operational job in an establishment.
job
Leading the development and delivery of continual professional
development training to apprentices on both operational and
non-operational content across HMPPS.
Mentoring apprentices in the operational setting to support their
ongoing development needs. Supporting and developing
apprentices who are undertaking internal apprenticeship
programmes.
This is an Operational role without accreditation as this is a role
for an apprenticeship coach within the C&D apprenticeship
model.
You will not be eligible to apply for a Custodial Manager role
without accreditation, as this role will not enable the job holder to
transfer from this role into another operational role unless they
have successfully completed the CM accreditation process.
The job holder will be expected to cover red hours and support
apprentices in all aspects of their work.
Summary
Across HMPPS, the post holder will be responsible for:
• Leading the development and delivery of continual
professional development training to apprentices on both
operational and non-operational content. This is an
apprenticeship coach role within the C&D apprenticeship
model.
• Mentoring apprentices in the operational setting to support
their ongoing development needs.
• Supporting and developing apprentices who are undertaking
internal apprenticeship programmes.
• Undertaking 1-2-1 sessions with apprentices, including
providing developmental feedback and having difficult
conversations.
• Complete programme paperwork in a manner compliant with
Ofsted, Business, Innovation and Skills department, other
awarding bodies as appropriate and HMPPS L&D standards.
OR-JES-2366-JD-B5 : CO : Apprenticeship Coach v6.0
• Prepare the apprentice for final assessment and input into the
final assessment.
• Report back to centre on apprentice’s progress, completions,
issues etc.
• Monitoring progress and reporting back to the centre both at
prescribed intervals and on an ad hoc basis to ensure that
issues are resolved quickly and the progress of apprentices is
enabled.
Due to the nature of this role, some travel will be required to
support apprentices in a range of geographical locations and this
may include some overnight stays.
This is an operational role with no line management
responsibilities. This role is non-rotational.
Responsibilities,
The job holder will be required to carry out the following
Activities and
responsibilities, activities and duties:
Duties
• When carrying out their specialist delivery role in a secure
custodial setting, will ensure all services are provided to a
high standard, maintaining security and control at all times.
• Undertake development of continual professional
development (CPD) training, including research into need
and creation of paperwork. That research and development
will be in varied and often complex areas such as education,
operations, generic workplace skills and holistic theory. The
job holder must be able to interpret that research to deliver
high quality outputs and outcomes for L&D and the
organisation.
• Undertake delivery of CPD to apprentices both centrally and
regionally. Driving forward compliance with L&D Quality
Assurance processes for the in-house Apprenticeship
programmes.
• Develop, manage and maintain short, medium and long term
delivery plans, including milestones for apprenticeships within
their area of responsibility. These plans need to match with
and contribute to L&D wider delivery plans. The post holders
will be responsible for ensuring those plans align with and
contribute to the organisation meeting the legislated targets.
• Responsibility for managing and reporting on learners’
performance, development and attendance, submitting
appropriate apprenticeship/ assessment paperwork and
providing support to learners during the apprenticeship.
Ensuring L&D remains compliant with DfE and SFA
regulations.
• Continual assessment of learners as to their competence,
ability and aptitude against specified assessment criteria,
through formative and summative assessments.
• Define, identify and implement solutions to any on-
programmes issues, risks or gaps identified, including where
Learning and Development or their products are not properly
aligned with PIs, PSIs, PSOs, H&S regulations, SFA rules or
employment law.
• Ensure that the needs of individual learners are met by
embedding equality considerations into all aspects of training
OR-JES-2366-JD-B5 : CO : Apprenticeship Coach v6.0
and delivery and promoting inclusion consistent with the
ethos of the organisation.
• Maintain operational knowledge, including monitoring
updates to PIs, PSIs and PSOs, including both legislation and
HMPPS policies.
• Ensure that any requirements in line with the Equality Act
2010 are met in relation to learner specific needs and
reasonable adjustments i.e., adaptation to both classroom
environment and training aids/material.
• Support, advise and guide establishments and probation
areas regarding candidates who haven’t achieved required
benchmarks. Ensuring establishments and probation areas
are operating in accordance with Apprenticeship Guidelines.
• Act as an ambassador for the apprenticeship within the
establishment.
• Reporting on APTEM, the computer-based system, uploading
and recording apprenticeship progression and reports to the
Head of Business Assurance on apprentice’s progress,
completions, issues etc.
• Provide Line Manager training to all CMs within the
establishment. Meeting with apprentices and Line Managers
to discuss progress of learners and development needs.
The duties/responsibilities listed above describe the post as it is
at present and is not intended to be exhaustive. The job holder is
expected to accept reasonable alterations and additional tasks of
a similar level that may be necessary. Significant adjustments
may require re-examination under the Job Evaluation Scheme
and shall be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence
through the medium of English or (where specified in Wales)
Welsh.
Civil Service Success Profile Criteria
Behaviours
• Communicating and Influencing
• Developing Self and Others
• Delivering at Pace
• Working Together
Strengths
We recommend you choose 4 to 8 strengths locally.
Experience
• Knowledge of latest policy developments
• Significant knowledge and experience of working in security,
incident management, offender management, case
administration or other specialist role relevant to the delivery
portfolio
• Operational experience and background to enable
professional assessment and development of the apprentices
Technical
• The job holder must have been accredited as a Prison Officer
requirements
by successfully completing Prison Officer Entry Level Training
(POELT)
• Formal training qualifications are desirable but not essential
OR-JES-2366-JD-B5 : CO : Apprenticeship Coach v6.0
• Will be competent in custodial procedures, including dynamic
risk assessment and must be trained and annually refreshed
in control and restraint techniques
• The job holder must have successfully completed their
probationary period. For those appointed from 2007 onwards,
this includes achievement of the Custodial Care National
Vocational Qualification (NVQ) 3
Ability
• Excellent communication skills
• Strong organisational skills, planning and attention to detail
• A commitment to fostering the development of a diverse
workforce
Minimum
Please do not alter this box
Eligibility
• All candidates are subject to security and identity checks prior to
taking up post.
• All external candidates are subject to 6 months’
probation. Internal candidates are subject to probation if they
have not already served a probationary period within HMPPS.
• All staff are required to declare whether they are a member of a
group or organisation which HMPPS consider to be racist.
Hours of Work
37 hour working week.
(Unsocial Hours)
Allowances
Unsocial Hours Working
This role may require working regular unsocial hours and a
payment at the current approved organisation rate will be made in
addition to your basic pay to recognise this.
Unsocial hours are those hours outside 0700 - 1900hrs Monday
to Friday and include working evenings, nights, weekends and
Bank/Public Holidays.
OR-JES-2366-JD-B5 : CO : Apprenticeship Coach v6.0