HQ Job Description (JD)
Band 6
Directorate: Rehabilitation and Assurance
Job Description - Quality and Effective Practice Associate
Document Ref.
HQ-JES-1728 Quality and Effective Practice Associate v3.0
Document Type
Management
Version
3.0
Classification
Official
Date of Issue
26 March 2021
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
HQ-JES-1728 Quality and Effective Practice Associate v3.0
Job Description
Job Title
Quality and Effective Practice Associate
Directorate
Rehabilitation and Assurance Directorate
Band
6
Overview of the job
The role of the Quality and Effective Practice Associate requires advanced
theoretical, practical and procedural knowledge and skills in the delivery of
accredited programmes. The Quality and Effective Practice Associate undertakes
aspects of the Quality Assurance process for all Accredited Interventions delivered
nationally and where Quality Assurance processes are part of commercial provision
outside of the UK.
The role is based at HMMPS Headquarters and the job holder will be expected to be
based at one of the following locations: London, Wolverhampton or Newbold Revel.
Depending on the experience and work location of the post holder, there is
opportunity to line manage an Effective Practice Assistant.
Summary
Accredited interventions are carried out in varying contexts, including HMPPS prison
and probation sites, and commercial settings. Delivery must comply with CSAAP and
HMPPS governance standards and targets. The role of the Quality and Effective
Practice Associate is to assess delivery practice across our range of programmes and
settings. The post holder will provide detailed reports of individual site practice,
including strengths and areas to develop in order to best maintain and develop
programme integrity.
Reporting to the Quality and Effective Practice Specialist the post holder has
responsibility for:
•
Quality Assurance of accredited interventions in custody, community and
commercial settings.
•
Provision of bespoke support and guidance to delivery sites.
•
Contribution to the project work of the Quality and Effective Practice team.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities and Duties
and duties:
•
Contribute to the ongoing development of the Interventions Integrity
Framework to ensure it meets the needs of HMPPS.
•
Contribute to the Quality Assurance process of all accredited interventions
delivered in custody, community and commercial settings. This includes
evaluating a range of evidence in order to understand site level practice.
•
Produce timely, high quality and evidence based reports on your findings for a
site. These will include strengths and developments required to maintain
programme integrity, in line with relevant theoretical frameworks and
knowledge of best practice.
•
Provide guidance to sites about how to maintain and improve programme
integrity, in line with current knowledge of best practice.
•
Where required, take part in site visits to validate, feedback or offer support.
•
As directed by Head of Quality and Evidence Based Outcomes, carry out Quality
Assurance reviews outside of your area of responsibility to ensure that
schedules are maintained at all times.
•
Feedback the findings to the Quality and Effective Practice Specialists to
contribute to overall site evaluation.
•
Ensure feedback from the Quality Assurance process is collated and accurately
formatted for presentation to CSAAP when required and within the allocated
timescales.
HQ-JES-1728 Quality and Effective Practice Associate v3.0
•
Gate-keep the Quality Assurance reports produced by others. This includes
offering and providing peer coaching and mentoring support.
•
Provide information to the Head of Quality Assurance regarding appeals arising
from Quality Assurance reviews within required timescales. Support
communication of the Quality Assurance review results, appeals, responses and
recommendations with sites. Carry this out in a supportive, positive manner,
jointly agreeing any improvement plans.
•
Is a subject matter expert for Quality Assurance reviews of accredited
interventions and therefore advises others on principles and applications. This
includes liaison with Policy Units and Clinical teams on joint matters regarding
Quality Assurance and support.
•
Maintain a high level of understanding of all accredited programmes ensuring
that programme specific and general theoretical knowledge is kept up to date
at all times.
•
As directed by the Head of Quality Assurance, undertake appropriate
stakeholder engagement work in the preparation and delivery of Quality
Assurance reviews. This will include working collaboratively across the Prison
and Probation Service with Chief Executives, Governors, Programmes staff and
Providers as an ambassador for accredited interventions. Also includes working
closely with national agencies promoting better working practices.
•
Contribute information to responses to parliamentary and ministerial
questions/ briefings as required.
•
Responsible for helping to collate and review data to feed into monthly
performance monitoring procedures as required.
•
Contribute to the development and delivery of any training courses, briefings
and communication activities associated with the Quality Assurance of
accredited interventions. This includes presenting updates and changes to key
stakeholders, including Chief Executives, Governors, Programmes staff and
Providers. Participates in sharing good practice and any lessons learned events.
•
Responsible for designing and co-ordinating the delivery of Professional
Practice Forums (PPFs) to respond to the issues identified nationally within
Quality Assurance. To evaluate PPFs and feedback results via the quality of
delivery group to aid their continual development.
•
Input to information/data gathering arrangements and systems in place to
effectively capture Quality Assurance data. Undertake analysis work required to
identify trends, non-compliance and escalating risks. Use trends identified from
Quality Assurance reviews to inform policy review, future work and the sharing
of good practice. This includes compiling reports/correspondence, for the Head
of Quality Assurance as required.
•
Where allocated, and within designated timescales, carry out any specific tasks
identified by the Head of Quality Assurance, including leading on special
projects.
•
Responsible for providing leadership for Evidence and Effective Practice
Assistants in line with the Leadership Qualities Framework. This includes
providing line management, coaching, mentoring and personal support
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation Scheme and shall
be discussed in the first instance with the job holder.
An ability to fulfil all spoken aspects of the role with confidence through the medium
of English or (where specified in Wales) Welsh.
Behaviours
•
Making effective decisions
•
Delivering at Pace
•
Communicating and Influencing
•
Working Together
HQ-JES-1728 Quality and Effective Practice Associate v3.0
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Experience
• Advanced theoretical, practical and procedural knowledge/experience of
HMPPS accredited interventions. This must be evidenced by experience in the
delivery of Interventions in HMPPS.
• Advanced knowledge/experience of the Interventions Integrity Framework. This
may be evidenced by experience in the delivery of Interventions in HMPPS.
Technical
Requirements
Ability
• Must be able to communicate effectively with key stakeholders at all levels
using verbal and written methods.
• IT and report writing skills are required at a level appropriate to the post, i.e.
can prepare Quality Assurance reports that are clear, professionally written and
motivational.
Minimum Eligibility
Please do not alter this box
• All candidates are subject to security and identity checks prior to taking up post.
• All external candidates are subject to 6 months’ probation. Internal candidates are
subject to probation if they have not already served a probationary period within
HMPPS.
• All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
Leave Blank
(Unsocial Hours)
Allowances
To be used by the JES Team only
HQ-JES-1728 Quality and Effective Practice Associate v3.0
Success Profile
Strengths
Behaviours
It is advised strengths
Ability
Experience
Technical
are chosen locally,
recommended 4-8
Making Effective Decisions
Choose an item.
Must
be
able
to Advanced theoretical, practical and
communicate effectively procedural knowledge/experience
with key stakeholders at of HMPPS accredited interventions.
all levels using verbal and This must be evidenced by
written methods.
experience in the delivery of
Interventions in HMPPS.
Delivering at Pace
Choose an item.
IT and report writing
Advanced knowledge/experience of
skills are required at a
the
Interventions
Integrity
level appropriate to the
Framework. This may be evidenced
post, i.e. can prepare
by experience in the delivery of
Quality Assurance
Interventions in HMPPS.
reports that are clear,
professionally written
and motivational.
Communicating and Influencing
Choose an item.
Working Together
Choose an item.
Choose an item.
Choose an item.
Choose an item.
Choose an item.
Choose an item.
Choose an item.
HQ-JES-1728 Quality and Effective Practice Associate v3.0