NPS Job Description (JD)
NPS Band 5
Directorate: NPS Learning & Development
Job Description: Probation Learning Manager
Document Ref.
NPS-JES-0039 Probation Learning Manager v4.0
Document Type
Management
Version
4.0
Classification
Unclassified
Date of Issue
01/12/2020
Status
Baselined
Produced by
Head of Group
Authorised by
Reward Team
JD Evidence
NPS-JES-0039 Probation Learning Manager v4.0
NPS Job Description
Job Title
Probation Learning Manager
Directorate
NPS Learning & Development
Band
5
Overview of the job
The post holder will be responsible for the delivery of all Learning and Development
(L&D) activities, including Probation Qualifications, along with aiding an NPS region in
meeting business needs. Although based within the NPS the post holder is a member
of the wider HMPPS L&D team and reports to a Regional Learning Lead.
The post holder manages the day to day delivery of Probation qualifications at NPS
Regional level and provides significant inputs in providing the associated L&D for the
NPS. This includes being solution focused in developing initiatives to meet business
need and engaging the division in the L&D activities available.
The role is a L&D management function and the post holder will be required to apply
their professional skills and specialist knowledge to contribute to the effective
delivery of probation qualifications and associated L&D programmes.
The post holder will be required to contribute their knowledge and skills in local and
national projects to support continuous improvement of NPS/HMPPS L&D design and
delivery.
The post holder will have line management responsibilities for a geographically
dispersed team of Practice Tutor Assessors (PTAs). The post holder will also be
required to mentor and coach other staff in order to support the professional
development across NPS, and on occasion, HMPPS.
Summary
Management and deployment of NPS L&D activities to meet the needs of the region.
Ability to deploy resources efficiently and effectively to meet business
aims/objectives and national targets in conjunction with the Regional Learning Lead.
Contribute to the development of strategic national learning priorities in conjunction
with HMPPS L&D, supporting or aligning the breakdown of these priorities into areas
of focus for the region and delivering high quality probation qualifications and
associated professional skills training across an NPS region.
Manage a geographically spread team of PTAs to meet the needs of the region.
The post holder will be expected to travel within the NPS regions and to national
events on a regular basis. This will require occasional overnight stays.
Responsibilities,
The job holder will be required to carry out the following responsibilities, activities
Activities & Duties
and duties:
• Implement probation qualifications and other L&D activities, exercising autonomy
over deployment of resources and decision making to meet priorities and
Divisional need.
• Work with Learning Services to develop national probation qualifications policy
and the delivery model
• Engage and influence internal and external stakeholders to effectively implement
national and divisional L&D priorities and to address emerging issues.
• Monitor learner progression issues and advise, guide and direct line managers
and PTAs.
? Provide line management and development of a team of PTAs and undertake all
Human Resources (HR) related policies and practices including overseeing local
recruitment, Attendance Management, Performance Management, Staff
Appraisals.
• Undertake investigations for disciplinary, grievance and other hearings.
NPS-JES-0039 Probation Learning Manager v4.0
• Lead on HMPPS/NPS Communications on a range of L&D products including
promotion of NPS qualifications and L&D.
• Represent the NPS at national partnerships and development meetings
• Work in partnership with the L&D Improvement team and the L&D Product
Owners to support specific projects/portfolios within Learning Services and the
Design Faculty
• The post holder is responsible for maintaining an effective working relationship
with middle managers, HEIs, CRCs, wider L&D colleagues and other stakeholders.
• The role will include deputising at a national and regional level for the Regional
Learning Lead
The duties/responsibilities listed above describe the post as it is at present and is not
intended to be exhaustive. The Job holder is expected to accept reasonable
alterations and additional tasks of a similar level that may be necessary. Significant
adjustments may require re-examination under the Job Evaluation scheme and shall
be discussed in the first instance with the Job Holder.
Behaviours
? Leadership
? Developing Self and Others
? Changing and Improving
? Delivering at Pace
? Communicating and Influencing
? Making Effective Decisions
Strengths
N.B. it is advised strengths are chosen locally, recommended 4-8.
Essential Experience
? Mentoring/Coaching skills
? Substantial experience of management of staff, including supervision,
appraisal and developing capability
? Experience of monitoring performance in area of responsibility against pre-
determined targets, setting local targets and effecting necessary
improvements
? Operational planning through effective deployment of available resources
and staff to meet operational demands
? Experience of working under pressure and to tight deadlines
? Experience of Health and Safety and Equalities management
? Experience of managing people through organisational change
? Experience of successfully managing relationships including where there is
conflict
Technical requirements
? Probation Qualification Framework Graduate Diploma/ Honours Degree in
Community Justice Integrated with Level 5 Diploma in Probation Practice.
or
? A qualification which was recognised at the time of qualification by the State
for Justice as per Section 10 of The Offender Management Act 2007: The
following qualifications gained in England and Wales were previously
recognised as providing such eligibility:
o Diploma in Probation Studies,
o Diploma in Social Work (with Probation Option)
o CQSW (with Probation Option.)
? Learning and Development qualification
? Detailed understanding of probation qualifications including vocational
qualifications and Higher Education contract delivery
? Knowledge and understanding of the L&D process, including evaluation and
quality assurance
? Knowledge of the wider criminal justice system and how the agencies work
together
? Able to demonstrate well developed IT skills, including evidence of ability to
interpret and apply performance reports
? Evidence of ability to provide a practice perspective on policy development
NPS-JES-0039 Probation Learning Manager v4.0
Ability
? Excellent verbal and written communication skills
? Ability to prepare high level written reports including data analysis and
making strategic proposals.
Minimum Eligibility
? All candidates are subject to security and identity checks prior to taking up
post.
? All external candidates are subject to 6 months’ probation. Internal
candidates are subject to probation if they have not already served a
probationary period within HMPPS.
? All staff are required to declare whether they are a member of a group or
organisation which HMPPS consider to be racist.
Hours of Work
(Unsocial Hours)
Allowances
NPS-JES-0039 Probation Learning Manager v4.0
Success Profile
Strengths
N.B. The below are
Behaviours
Ability
Experience
Technical
for guidance only, it
is advised strengths
are chosen locally,
recommended 4-8.
A qualification in one of the following areas:
? Probation Qualification Framework Graduate
Diploma/Honours Degree in Community Justice
integrated with Level 5 Diploma in Probation
Practice.
? Or, a qualification which was recognised at the
Evidence of
time of qualification by the Secretary of State
excellent verbal
Mentoring/Coaching skills
for Justice as per Section 10 of the Offender
Leadership
Team Leader
and written
Management Act 2007. The following
communication
qualifications gained in England and Wales were
skills
previously recognised as providing such
eligibility:
Diploma in Probation Studies
Diploma in Social Work (with Probation Option)
CQSW (with Probation Option)
Learning and Development qualification
Preparing high level
Substantial experience of
written reports
management of staff, including
Knowledge and understanding of the learning and
Developing Self and Others
Explainer
including data
supervision, appraisal and
development process, including evaluation and
analysis and making
developing capability
quality assurance.
strategic proposals
Experience of monitoring
performance in area of
responsibility against pre-
Well-developed IT skills, including evidence of ability
Changing and Improving
Improver
determined targets, setting
to interpret and apply performance reports
local targets and effecting
necessary improvements
NPS-JES-0039 Probation Learning Manager v4.0
Experience of managing people
through organisational change
Operational planning through
effective deployment of
Delivering at Pace
Responsible
Knowledge of the wider criminal justice system
available resources and staff to
meet operational demands
Experience of working under
pressure and to tight deadlines
Experience of successfully
Detailed understanding of probation qualifications
Communicating and Influencing
Influencer
managing relationships
including vocational qualifications and Higher
including where there is conflict
Education contract delivery.
Experience of Health and Safety
Making Effective Decisions
Decisive
and Equalities management
NPS-JES-0039 Probation Learning Manager v4.0