Group Profile: Head of Function Operational -
Complex Establishment
Band 8
Document Ref.
HMPPS OR T 8 GP Head of Function Complex Operational
v14.0
Document Type
Management
Version
14.0
Classification
Official
Date of Issue
4th June 2024
Status
Baselined
Produced by
Job Evaluation Assurance and Support Team
Authorised by
Reward Team
JD Evidence
HMPPS OR T 8 GP Head of Function Complex Operational v14.0
Group Profile
Group Profile
Head of Function Operational - Complex Establishment
Name
Organisation
Functional Management - Job holders at this level provide
Level
leadership and management of the function and as Senior
Management Team members, contribute to the strategic planning
and implementation of corporate activities. Job holders will be
fully accountable for the delivery / performance of the function.
They manage staff and resources to deliver activities within their
function including medium and longer term planning. They will
also manage a delegated budget, determining resources
required and actively influence efficiency.
Band
8
Overview
Job holders within this Group Profile will be report to the Deputy
Governor and be responsible for managing a function within an
establishment which has been defined as complex, including
management of all staff within the function.
The job holder will need to ensure that they implement robust
systems to manage the function, as they will often be distanced
from front-line duties and will need to delegate appropriately.
They will be required to robustly apply national policies in their
area and draft local policies accordingly.
These are operational prisoner facing roles.
Characteristics
Typical tasks associated with this Group Profile include:
• Act as the Governor's representative by chairing adjudications
and taking charge of day-to-day establishment operations as
Duty Governor
• Promote Prison Service policy in all activities and behaviours
e.g. promote diversity, decency, safety and reducing re-
offending agendas
• Review open Assessment Care in Custody teamwork (ACCT)
as and when required in line with audit baselines
• Provide leadership and management of the Function. Will
have the skills to apply all Human Resources (HR) related
policies and practices and be able to carry out all aspects of
people management such as Attendance Management,
Disciplinary Investigations, Performance Management and
Staff Appraisals
• Manage Prisoners Complaints Process within the Function
• Responsible for ensuring all litigation claims relevant to the
area have been dealt with in accordance with policy
• Oversee the compilation and regular progress reporting of
performance improvement programmes
• Manage the appropriate authorisation of Financial Compliance
Statements
• Manage devolved budgets in accordance with the financial
procedures outlined in the budget delegation
HMPPS OR T 8 GP Head of Function Complex Operational v14.0
• Ensure that the Function produces and analyses audit and
establishment performance management information
identifying variances and areas requiring improvements
• Contribute to the establishment’s overall achievement of
(SDIs) and standards and be accountable for the performance
and delivery of targets relating to the budget; People Plan for
the Function.
• Accountable for all local and national policies relating to the
Function, and ensure procedures implemented are compliant,
including the development of new policies
• Contribute to the development and delivery of the medium-to-
long term strategic and business plan for the establishment,
with overall responsibility for implementation within their
Function
• Attend relevant boards/meetings and actively contribute either
as chair or team member
• Responsible for ensuring the defined work areas and
associated activities comply with Health and Safety legislation.
Ensure all risk assessments are undertaken and staff are
made aware of their personal responsibility towards Health and
Safety compliance
• Contribute to the preparation of the establishment contingency
and emergency plans and ensure implementation when
required.
• Ensure the effective use of staff resources and the provision of
training and annual leave opportunities
• Produce relevant reports as required and ensure that the
responses to all correspondence are within agreed timescales
• Carry out investigations and administration in relation to
incidents of potential discrimination and report on findings
• Accountable for ensuring actions arising from Standard Audit,
His Majesty Inspectorate of Prisons (HMIP) Action Plans and
Managing Quality of Prison Life (MQPL) surveys, including
local self audit action plans and Resettlement strategies, are
delivered
• Deliver and implement projects as directed by the Governor
• Actively encourage staff engagement within the Function to
ensure objectives are met.
Job Descriptions
The job holder once in post will be in matched to a job description
relating to this
a sample list is attached below. Posts are either rotational or non-
Group Profile
rotational within this Group Profile and this will be specified on
specific job descriptions.
• Head of Function Complex : Reducing Reoffending
• Head of Function Complex : Reducing Reoffending YP
• Head of Function Complex : Residence and Safety
• Head of Function Complex : Residence and Services
• Head of Function Complex : Security and Intelligence
• Head of Function Complex : Security and Intelligence YP
• Head of Function Complex : Admissions and Care YP
• Head of Function Complex : Safeguarding YP
• Head of Function Complex : Young People and Services YP
• Head of Function Complex : Public Protection
• Head of Function Complex : Regime Services YP
• Head of Function Complex : Safer Prisons and Equality
HMPPS OR T 8 GP Head of Function Complex Operational v14.0
• Head of Function Complex : Health and Wellbeing
• Head of Function Complex : Education Skills and Work
Minimum
• All candidates are subject to security and identity checks prior to
Eligibility
taking up post.
• All external candidates are subject to 6 months
probation. Internal candidates are subject to probation if they
have not already served a probationary period within HMPPS.
• All staff are required to declare whether they are a member of a
group or organisation which HMPPS considers to be racist.
Essential Skills/
An ability to fulfil all spoken aspects of the role with confidence
Qualifications/
through the medium of English or (where specified in Wales)
Accreditation/
Welsh.
Registration
Hours of Work
37 hour week
and Allowances
Required Hours Allowance - TBC by Recruiting Manager
This role requires working regular unsocial hours and a payment
at the current approved organisation rate will be made in addition
to your basic pay to recognise this. Unsocial hours are those
hours outside 0700 - 1900hrs Monday to Friday and include
working evenings, nights, weekends and Bank/Public Holidays.
Behaviours
• Delivering at Pace
• Leadership
• Communicating and Influencing
• Working Together
• Managing a Quality Service
• Changing and Improving
• Making Effective Decisions
Strengths
It is advised strengths are chosen locally, recommended 4-8.
Essential
Experience
Technical
N.B these are the technical requirements for the group profile,
Requirements
please check the individual job description relating to this group
profile for any job specific requirements and add if required.
Job holders must complete specific training in their specialism
once they take up post.
If Operational
• Must be successfully accredited by passing the Head of
Function Assessment Centre (HFAC), or prior to 2016 be
accredited as an Operational Manager (or in post as a G5
prior to 1999).
• Where HFAC accreditation was gained from 2018, the
Incident Management Silver Command (IMSC) assessment
must also be passed to be eligible for operational Head of
Function roles.
HMPPS OR T 8 GP Head of Function Complex Operational v14.0
• Successful completion of the workbook.
• When transferring to a Young Persons establishment the job
holder will be required to successfully undertake an
assessment to demonstrate suitability to work with Young
People.
HMPPS OR T 8 GP Head of Function Complex Operational v14.0