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General Information

Salary
£34,760 - £36,429
Working Pattern
Full Time
Vacancy Approach
Internal
Location
Rochdale
Region
Greater Manchester
Closing Date
09-Jun-2025
Business Unit
Buckley Hall
Post Type
Permanent
Civil Service Grade
HEO
Number of jobs available
1
Reserve List
12 Months
Job ID
5903

Descriptions & requirements

Job description

Overview

Job holders within this Group Profile will provide line management to staff in specific areas of the establishment. This is an operational job with line management responsibilities.

Characteristics

Typical tasks associated with this Group Profile include:

  • Assist the Head of Function in developing and delivering the offender management unit
  • Ensure that all staff supervise, manage and control prisoners decently, lawfully, safely and securely whilst carrying out all activities
  • Promote Prison Service policy in all activities and behaviours by promoting diversity, decency, safety and reducing reoffending agendas
  • Work collaboratively with other managers
  • Responsible for incident management documentation and logging onto the Incident Reporting System (IRS)
  • Ensure actions arising from Standard Audit, His Majesty Inspectorate of Prisons (HMIP) Action Plans, Managing Quality of Prison Life (MQPL) surveys including Local Self Audit Action Plans and Resettlement strategies are delivered
  • Plan staff rotas/self-rostering and work activity to plan and manage delivery of the regime
  • Review open Assessment Care in Custody Teamwork (ACCT) paperwork
  • Investigate and manage prisoners’ complaints within the group
  • Ensure all HMPPS standards and Service Delivery Indicators (SDIs) are implemented and managed within the relevant work area
  • Ensure all national and local policies/procedures are implemented and compliant with National Security Framework (NSF) and Local Security Strategy (LSS)
  • Attend relevant boards/meetings, as directed by line manager
  • Provides management and direction to staff within their area of responsibility through briefings, building informal and formal relationships and effective communication
  • Produce relevant reports as required and ensure the response to all correspondence is within agreed timescales
  • Manage resources to deliver the activities within the area of responsibility and contribute to the short-to-medium term business planning process   
  • Manage a safe working environment for staff, prisoners and visitors. Ensure Health and Safety legislation is followed ensuring Safe Systems of Work (SSOW) and risk assessments are completed in a timely manner and any faults reported promptly
  • Contribute to prisoner reports including sentence planning and parole reports when required
  • Carry out investigations as directed by commissioning authority
  • Knowledge and awareness of Regulatory of Investigatory Powers Act (RIPA) legislation
  • Undertake all duties around Managing Challenging Behaviour
  • Discharging prisoners
  • Carry out management checks as required, including those for

Cell Sharing Risk Assessment (CSRA) and Incentives and Earned Privileges (IEP)

Job Descriptions relating to this Group Profile

The role holder once in post will be in matched to a job description a sample list is attached below. The post is rotational* so the job holder during their career could carry out the role of several job descriptions. *CM : Physical Education and Staff Support (PESS) Manager is non-rotational.

  • Custodial Manager : Safe Decent & Secure
  • Custodial Manager : Safe Decent & Secure YP
  • Custodial Manager : Security
  • Custodial Manager : Security YP
  • Custodial Manager : Operations
  • Custodial Manager : Operations YP
  • Custodial Manager : Activities
  • Custodial Manager : Offender Management Unit
  • Custodial Manager : Corruption Prevention
  • Custodial Manager : Dedicated Search Team
  • Custodial Manager : Safer Custody
  • Custodial Manager : Safeguarding YP
  • Custodial Manager : Nights
  • Custodial Manager : Nights YP
  • Custodial Manager : Programmes
  • Custodial Manager : Mother & Baby Unit
  • Custodial Manager : Healthcare
  • Custodial Manager : People
  • Custodial Manager : Dog Section
  • Custodial Manager : Casework Unit YP
  • Custodial Manager : Special Secure Unit
  • Custodial Manager : Residential Therapeutic Communities
  • Custodial Manager : Activities and Welfare Services IRC
  • Custodial Manager : Safer Detention IRC
  • Custodial Manager : Operations IRC
  • Custodial Manager : Security IRC
  • Custodial Manager : People IRC
  • Custodial Manager : Safe Decent and Secure IRC
  • Custodial Manager : Regional Search Dog Co-ordinator
  • Custodial Manager : Regional Intelligence & Search Dog Unit
  • Custodial Manager : Youth Custody Service   
  • Custodial Manager : Learning and Capability
  • Custodial Manager : Corruption Prevention and Counter Terrorism HSE ONLY
  • Custodial Manager : Physical Education and Staff Support (PESS) Manager

Essential Skills/ Qualifications/ Accreditation/ Registration

Job holders must complete specific training in their specialism once they take up post.

Internal applicants

Newly promoted staff to the following Band 5 first line manager roles (Hub Managers, Custodial Managers and Facilities & Services Managers) in Establishments are required to complete a qualification as part of their work objectives where these training packages are available Staff that have mapped or re‐graded to Band 5 who have previously worked at an equivalent level will not be required to undertake the qualification.

External applicants

All external staff joining as a Band 5 Hub Manager or Facilities and Services Manager in an Establishment are required to complete the qualification where available.

Behaviours

  • Making Effective Decisions
  • Leadership
  • Communicating and Influencing
  • Working Together
  • Developing Self and Others
  • Managing a Quality Service

Strengths

N.B. The below are for guidance only, it is advised strengths are chosen locally, recommended 4-8.

  • Service Focussed
  • Problem Solver
  • Organiser
  • Team Leader
  • Explainer
  • Disciplined
  • Inclusive

Essential Experience

  • Must have thorough knowledge of all security, safety, custodial procedures and Service Delivery Indicators (SDIs) relating to area of work.
  • Able to deal effectively and assertively with staff at all levels • Information collation and analysis

Technical Requirements

N.B these are the technical requirements for the group profile, please check the individual job description relating to this group profile for the any job specific requirements and add if required.

  • Use of Force training
  • Must be a fully trained prison officer
  • Successfully completed either the SO or CM assessment
  • Successful completion of the workbook
  • Able user of MS Word and MS Excel

Hours of Work and Allowances

37 hour working week (standard). HMPPS Staff on closed pay structures only Additional Conditioned Hours Pensionable (ACHP) Staff moving from a closed 39 hour pay structure will be eligible for the two protected pensionable additional committed hours (ACHP).

They will work a 39 hour week consisting of the standard 37 hour week and a further 2 additional hours (ACHP) paid at plain time pensionable rate.

Unsocial Hours Working This role requires working regular unsocial hours and a payment at the current approved organisation rate will be made in addition to your basic pay to recognise this. Unsocial hours are those hours outside 0700 - 1900hrs Monday to Friday and include working evenings, nights, weekends and Bank/Public Holidays.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.

Benefits

Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment

Pension

-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service  (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information
 

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 5903

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 5903

Application form stage assessments

Behaviours
A sift based on the lead behaviour, Leadership, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered.
Behaviours Application Form Question Word Limit
250
Leadership
Making Effective Decisions
Managing a Quality Service
Communicating and Influencing

Interview stage assessments

Interview Dates
To be confirmed
Behaviours
Leadership
Making Effective Decisions
Managing a Quality Service
Communicating and Influencing
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.

Other Assessments

Which assessment methods will be used?
Other 1
Other - Assessment Title 1
Personal Statement - why you would be good for this role and what qualities can you bring to the role
Use of Artificial Intelligence (Al)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Level of security checks required
DBS Standard