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General Information

Salary
The national salary range is £56,532 - £64,048, London salary range is £61,201 - £69,338. Your salary will be dependent on your base location.
Working Pattern
Full Time, Part Time, Part Time/Job Share, Flexible Working
Vacancy Approach
External
Location
National
Region
National
Closing Date
26-Sep-2025
Post Type
Permanent
Civil Service Grade
Grade 7
Number of jobs available
15
Reserve List
12 Months
Job ID
7466

Descriptions & requirements

Job description

Job role: Senior Project Manager

Grade: G7

Directorate: HMCTS Change Directorate

About us

HM Courts & Tribunals Service (HMCTS) is responsible for administering criminal, civil, and family courts and tribunals in England and Wales. Our mission is to deliver justice effectively and efficiently, helping people and businesses access justice.

The Change Directorate plays a critical role in supporting HMCTS’s strategic direction. Our cadre of skilled project professionals ensures that HMCTS can respond flexibly and efficiently to changing demands and priorities, and that projects are delivered to high standards and contribute to the organisation’s overall goals.

As one of our senior project managers, you can expect to be assigned to different projects within a varied portfolio over time, based on both business priorities and your individual development goals. This dynamic approach provides valuable opportunities to broaden your experience, enhance your skills, and make meaningful contributions across a range of areas across the organisation.

We manage a wide variety of projects, each designed to address different aspects of the services we deliver. At any given time, our portfolio comprises 20 to 30 projects aimed at improving the efficiency, effectiveness and accessibility of the courts and tribunals. These projects cover business and digital transformation through to commercial procurements. Here are some current examples:-

 

·       The Housing Dispute Policy Implementation Programme. This supports the Government’s aims to strengthen renters' rights and improve the private rental market through the implementation of the Renters' Rights Bill and Leasehold and Freehold Reform Act. The programme will deliver changes to the capacity and operating model of the Residential Property Tribunal to handle increased demand and changes to the civil courts that result from the abolition of ‘no fault’ evictions.

·       Reforms to the Criminal Courts. Enhancing the effectiveness of the criminal courts and improving the efficiency of the criminal justice system.

·       The Language Services Project, to procure new and improved translation and interpretation services to facilitate access to justice and make sure that all users can understand and participate in proceedings.

·      The Service Centre Technology Project to replace the existing contact technology solution with a modern, stable, and cost-effective system providing real-time data and appropriate management information to drive performance.

We’re looking for individuals with a passion for public service and who also want to make a difference in people’s lives in delivering justice. If you're looking to build a career with real purpose, we encourage you to apply. Join us and be part of a team where your project experience directly supports the delivery of justice for all.

 

About the role

As a Senior Project Manager, you will be assigned to lead and manage a defined complex project or group of projects, including the associated business change activities, on a day-to-day basis. You will be responsible for driving and overseeing the delivery of the project or projects to ensure that the objectives are clearly defined within the agreed time, cost and quality constraints. You will play a key role in project governance, which includes establishing appropriate governance and assurance processes, monitoring progress, risks and issues and ensuring business readiness for change. 

Who are we looking for? (Person Specification)

The ideal candidate for this position should demonstrate the following G7-level competencies against the Government Project Delivery Capability Framework:

 

Essential

  • Visible leadership: The ability to engage, motivate and coach others. To act as a role model and inspire and empower others.
  • Stakeholder engagement: The ability to systematically identify, analyse and communicate with stakeholders, using appropriate channels, to ensure all those impacted by the change are engaged, taking account of their levels of influence and particular interests.
  • Commercial and procurement: The ability to work with commercial colleagues to procure goods and services and manage contracts effectively to deliver the work.
  • Working with ambiguity: The ability to work in an environment where change is constant. Able to feel comfortable making decisions and setting direction without having the full picture and re-focus as details emerge.
  • Business case development: The ability to prepare, develop, commission and update business cases to justify the initiation and continuation of projects in terms of benefits, value for money and risk.

For a comprehensive overview of the role and requirements, please refer to the attached role profile and refer to the Project Delivery Capability Framework - Government Project Delivery

How to apply

Please submit a CV outlining your experience against the role profile, and evidence (up to 250 words each) demonstrating how you meet the following technical and behavioural competencies against the Government Project Delivery Capability Framework:

  • Visible Leadership (Lead)
  • Business Case Development

Please ensure you cover both ‘what’ you do but also ‘how’ you do it. (i.e., the effective skills, knowledge & experience needed to undertake the role). 

In instances where we receive a high volume of applications, an initial sift will be conducted based on the lead competency and your CV. Should your application progress beyond this stage, the rest will then be assessed. Feedback will not be available to applicants who are not invited to interview.

 

Interview  

If successful at sift you will be invited to attend a formal interview remotely via Microsoft Teams, which will be assessed against the Civil Service Success Profile Framework, and the Government Project Delivery Capability Framework.

You will be asked technical and behavioural questions against the essential criteria listed in the person specification.

Further information on the relevant frameworks and the required standards for this G7 post can be found at:

Selection and Recruitment Process

Please note that this is a rolling recruitment campaign running over a 3-month period, during which multiple sifts and interview dates will be scheduled.

Benefits

We reward our people for their hard work and commitment. We have a number of family friendly and flexible working polices that will help you achieve a healthy work-life balance. In addition, we offer a range of employee benefits which include generous annual leave, a highly competitive contributory pension scheme, extensive range of training and development opportunities, childcare benefits, season ticket and bicycle loans.


Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised role: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale.  This will be at either a HQ building (subject to desk allocation, a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) – See Map. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity). 

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade, will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

Support

  • A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
  • Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
  • For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
  • Paid paternity, adoption and maternity leave.
  • Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 7466

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference 7466

Application form stage assessments

Experience
We will assess your experience for this role via the following methods
CV or Work History
Evidence of Experience
CV or Work History
Technical
Technical Questions Application Form Question Word Limit
250
Visible leadership (LEAD) : The ability to engage, motivate and coach others. To act as a role model and inspire and empower others.
Business case development: The ability to prepare, develop, commission and update business cases to justify the initiation and continuation of projects in terms of benefits, value for money and risk.

Interview stage assessments

Interview Dates
This is a rolling recruitment campaign running over a 3-month period, during which multiple sifts and interview dates will be scheduled. Interviews are planned to start early August until October (Subject to change)
Technical
Visible leadership (LEAD) : The ability to engage, motivate and coach others. To act as a role model and inspire and empower others.
Stakeholder engagement: The ability to systematically identify, analyse and communicate with stakeholders, using appropriate channels, to ensure all those impacted by the change are engaged, taking account of their levels of influence and particular interests.
Commercial and procurement: The ability to work with commercial colleagues to procure goods and services and manage contracts effectively to deliver the work.
Working with ambiguity: The ability to work in an environment of uncertainty and continual change. Able to feel comfortable making decisions and setting direction without having the full picture and re-focus as details emerge.
Business case development: The ability to prepare, develop, commission and update business cases to justify the initiation and continuation of projects in terms of benefits, value for money and risk.
Use of Artificial Intelligence (Al)
You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.
Level of security checks required
Baseline Personnal Security Standard (BPSS)