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General Information

Salary
£42,397 - £44,432
Working Pattern
Full Time
Vacancy Approach
Internal
Location
London
Region
London
Closing Date
10-Aug-2026
Business Unit
AGY - NOMS Agency
Post Type
Detached Duty, Loan
Civil Service Grade
HEO
Number of jobs available
1
Reserve List
12 Months
Job ID
20384

Descriptions & requirements

Job description

Learning and Capability Facilitator (Temp – London Pilot)

Introduction to the Enable Programme

The Enable programme is a psychologically and operationally informed programme, working in partnership with clinical colleagues from the Offender Personality Disorder Pathway and the frontline to deliver. It draws specifically on the extensive evidence base on relational practice to enable this approach in prisons and we will deliver an overarching Enable model. Our vision is that prisons will be an employer of choice, where people feel safe, supported, valued, confident in their skills and their ability to make a difference. The Enable programme will provide a scalable model of relational working which will be applied to the whole estate over time.    

Introduction to the role

The recent review of operational training recommended a central oversight function to own the Prison workforce Curriculum. A new Training Oversight Function is being built to bridge this gap and will ensure the quality of training products, the creation of a training performance measure, and to support prisons with the quality and quantity of training delivery. This new function will be stood up by Autumn 2025 as it requires new jobs to be built and evaluated, staff to be recruited and functionality to be agreed. It will then evolve over time into a business-as-usual function that provides operational grip and assurance of capability and training in prisons.  

The Training Oversight Function will lead a regional delivery model pilot in the London prison region standing up in October 2025 (HMP Isis, HMP High Down, HMP Pentonville, HMP Wandsworth, HMP Wormwood Scrubs and HMP Brixton). The pilot aspires to provide all Band 3 and 4 prison officers with less than 2 years’ experience 8 protected learning days per year for delivery of the Core Capability Packages, creating time for reflection, coaching, mentoring and other development. This offer will be built on pending the outcomes of the pilot, with opportunities for wider roll out into more prison regions incorporating all elements of the Enable programme into one future model for prisons. 

As a Learning and Capability Facilitator you will be responsible for delivering training and upskilling sessions to colleagues identified by the Prison Learning and Capability Manger. This is a regional role which will require travel to all prisons in your PGD region. As this role is part of a pilot, the responsibilities may change over time to meet the needs of the Regional Delivery Model.

Job Profile 

Job Title:  Learning and Capability Facilitator

Group Profile: Custodial Manager

Team: London PGD Region.

Location and Working Pattern:  Based in the London PGD Region with regular travel to London prisons and offices.

Full time. Flexible working agreements can be applied for. Evening and weekend work may be required. 

Standard working hours for this post are 37 hours per week excluding breaks which are unpaid. 

Duration  The role is available as a loan for an initial period of 12 months (with a possibility of further extension).

The successful candidate will need line manager approval prior to applying and have agreement to be released on the 14 September 2026.

Grade  Band 5 – Applications for level transfer or from Substantive Band 4 on temporary promotion. Must have training qualification or necessary experience to apply.

Level of NSV required Standard 

Overview of the job 

The job holder will be responsible for delivering training and upskilling sessions to frontline staff.

The successful candidate will design protected learning time in which they will deliver Core Capability Packages, upskilling sessions, provide support with coaching and elements of reflection. They will plan in close partnership with the Prisons Learning and Capability Manager, ensuring sessions remain efficient and mitigate any operational pressures.

This role requires maintaining high participant engagement through interactive discussions, activities, and digital solutions. The job holder will address any unexpected issues during sessions, foster a supportive atmosphere that resolves conflicts and celebrates diversity, and motivate learners to apply new skills while reflecting on their progress.

Through proactive feedback collection and continuous professional development, they will also contribute to the overall enhancement of training delivery and maintain strong collaborative relationships with subject matter experts across the prison region.

This role reports into the Regional Learning and Capability Lead.

Responsibilities, Activities and Duties  

The job holder will be required to carry out the following responsibilities, activities and duties: 

Role responsibilities:

Design protected learning time using Core Capability Packages, upskilling and considering local strategies and infrastructure.

Design protected learning time taking into account different learning styles.

Work closely with the Prisons Learning and Capability Manager to shape training sessions around learning needs.

Keep participants engaged through interactive discussions, activities, and with digital solutions.

Address and resolve unexpected issues that may occur during protected learning time.

Inspire learners to apply new skills and reflect on their learning experiences.

Foster an inclusive learning environment that respects diversity.

Collect feedback to continuously improve training delivery and content.

Commit to self-development by continuously improving skills and knowledge.

Support regional delivery efforts and collaborate with local training specialists.

Build and maintain working relationships with subject matter experts to ensure that they are included within the delivery of relevant training.

May be required to design capability training products if commissioned.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary as the role is part of a pilot.

Essential Criteria

To apply for this role candidates must have operational prison experience and have either a training qualification or have demonstratable experience in training delivery. If not qualified candidates may need to complete the HMPPS recognised professional qualification in delivering training.

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate's Business Unit, which should be obtained before confirmation of appointment.

Benefits

Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays. These hours are added to your annual leave allowance. There is a requirement to work some public and bank holidays subject to your shift pattern and the operational needs of the establishment

Pension

-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service  (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information
 

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference: 20384

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk

Please quote the job reference: 20384

Candidates can contact nick.drewett1@justice.gov.uk  or Jo.Lawson1@justice.gov.uk for further information / discussion in advance of applying.

Application form stage assessments

Behaviours
Behaviours Application Form Question Word Limit
250
Communicating and Influencing
Delivering at Pace
Developing Self and Others
Working Together
Experience
We will assess your experience for this role via the following methods
Statement of Suitability
Statement of Suitability
Guidance for the Statement of Suitability
Minimum 2 years operational experience
Evidence of Experience
Statement of Suitability
Technical
Technical Questions Application Form Question Word Limit
250
Minimum 2 years operational experience

Interview stage assessments

Interview Dates
TBC
Behaviours
Communicating and Influencing
Delivering at Pace
Developing Self and Others
Working Together
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Technical
Minimum 2 years operational experience

Other Assessments

Which assessment methods will be used?
Other 1
Other - Assessment Title 1
Assessment Day
Level of security checks required
DBS Standard

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.  Please see our candidate guidance for more information on appropriate and inappropriate use.